North Dakota State University www.ag.ndsu.edu Crops Family-Youth-4-H Economics-Community-Leadership Home-Lawn-Garden-Trees Environment-Natural Resources Energy Livestock Nutrition-Food Safety-Health
 

North Dakota State University
NDSU Extension Service


Staff Resource Library

BOOKS

The Androgynous Manager
Alice G. Sargent
1983
Book
227 pages
Organizational Management
Book discusses the blending of male and female management styles for today's organization.

Americans in Agriculture
1990 Yearbook of Agriculture
1990
Book
183 pages
Diversity
Book discusses the diversity in American agriculture and how it influences our daily lives--whether or not we work in agriculture or live on a farm. 

AIDS-The New Workplace Issue
AMA Management Briefing
1988
Book
160 pages
Discrimination
The AIDS epidemic has affected the workplace on two levels.  First there is the problem of an appropriate respond to a person with AIDS.  Second there is what David B. Dunkle, medical director for Hershey Foods, calls AIDS-induced panic syndrome.  In his message to company employees, he defined the term as the "frightening behavior resulting from the vast amount of misunderstanding about AIDS."

Leadership and the Art of Conversation
Kim H. Krisco
1997
Book
195 pages
Communication
Conversation is the most powerful and underutilized management tool at a manager's command. If you can change the way you talk to people, you can become a more effective manager virtually overnight. This book is a step-by-step guide with sample scripts and real-life examples.

The Assertive Advantage: A Guide to Healthy and Positive Communication
Sharon Anthony Bower
1994
Book
218 pages (workbook style)
Communication
Assertiveness is a key to a happier, healthier way of living and more success in your work. This workbook will help you build trust, honesty and respect in your personal and work relationships; overcome obstacles to progress on projects; contribute to a friendlier and more cooperative workplace; create win-win solutions to tough problems; and more.

A New Attitude: Achieve Personal and Professional Success by Keeping a Positive Mental Outlook
Rockhurst College Continuing Education Center
1995
Book
101 Pages
Personal Development
A positive attitude can make a bad job tolerable or a good one great. It can make you happier, healthier and more productive. And, most importantly, it can make you successful. This book will help you use a positive attitude to get what you want; make the most of your job, your relationships and your life; bounce back from disappointments and failures; and maintain a positive outlook even when things go wrong.

Self Profile: A Guide for Positive Interpersonal Communication
Rockhurst College Continuing Education Center
1995
Book
93 pages
Personal Development
This book will help you look at your perceptions, values and experiences to determine how they alter the way you communicate with others. Your personality traits, the way you relate to people — your likes, dislikes, skills and abilities — make you who you are. By identifying and learning about your personality, you allow your unique traits to work for you, not against you.

To Lead is to Serve: How to Attract Volunteers and Keep Them
Shar McBee
1994
Book
221 pages
Volunteer Management
"To Lead is to Serve" is for leaders who work with volunteers. The relationship is not only about getting, but also about giving. The recommended 13 techniques for influencing people (such as being welcoming, appreciating, listening, inspiring, having fun and letting go) are to be initiated gradually.

Impact Statement Reporting Training Kit
NDSU, USDA CSREES and Purdue
1998
Book, Videotape and Computer Software
14-minute video, 52 pages
Evaluation
This training package features sections on the importance of impact, elements and uses of impact statements, reporting and writing impact statements, and building your system. The training kit can be used as a self-study or with groups of staff. It includes a PowerPoint file with teaching slides and notes, a videotape on accountability and stakeholders, printed information and writing drills.

How to Lead Work Teams: Facilitation Skills
Fran Rees
1991
Book
161 pages
Facilitation
This book includes many useful ideas on making the transition from controlling to facilitating, planning and focusing the meeting, encouraging participation, recording and posting people's ideas, managing the group process, and getting to consensus and closure.

How to Make Meetings Work
Michael Doyle and David Straus
1976
Book
298 pages
Meetings
This book focuses on the interaction method to find win/win solutions; be a good facilitator, recorder or group member; plan the meeting and agenda; and more.

The Mars Pathfinder Approach to Faster, Better, Cheaper: How Limitations Can Guide You to Breakthroughs
Price Pritchett and Brian Muirhead
1998
Book
85 pages
Creativity
The Pathfinder mission to Mars is an example of how to set goals that make you stretch, let limitations guide you to breakthroughs, deliberately choose to do things differently, improvise, proceed with optimism and a can-do spirit, maintain momentum, take personal responsibility for communication and demonstrate a passionate commitment to success.

Measuring Team Performance: A Practical Guide to Tracking Team Success
Gloria E. Bader, Audrey E. Bloom, Richard Y. Chang
1994
Book
107 pages
Collaboration/Cooperation
Teams often make better decisions, have greater commitment and improve quality over individuals or traditional work groups. One of the challenges, however, is realigning performance measurement systems to match the new team structures. This guidebook helps gauge team effectiveness on the team's work outcomes and the operating dynamics of the team itself. 

The Team Memory Jogger: A Pocket Guide for Team Members
GOAL/QPC and Joiner Associates
1995
Book
164 pages
Meetings
A spiral booklet that provides ideas on giving and accepting feedback, identifying stakeholders, evaluating potential solutions, keeping records and documentation, evaluating your team's work and more.

The Memory Jogger: A Pocket Guide of Tools for Continuous Improvement and Effective Planning
Michael Brassard and Diane Ritter of GOAL/QPC
1994
Book
164 pages
Meetings
A spiral booklet that goes into specific tools that can be used in different situations. Examples include the affinity diagram, control chart, data points, flowchart, matrix diagram, nominal group technique and tree diagram.

Woe is I: The Grammarphobe's Guide to Better English in Plain English
Patricia T. O'Conner
1996
Book
218 pages
Communication
Most of us don't know a gerund from a gerbil and don't care, but we like to speak and write as though we do. Pronouns, spelling, it's/its, quotation marks, whatever your boo-boo, "Woe is I" can help you fix it without a lot of technical jargon.

Training through Dialogue: Promoting Effective Learning and Change with Adults
Jane Vella
1995
Book
196 pages
Education
Here's a step-by-step approach to showing trainers how to cultivate an entirely new set of skills for interacting with learners where learners are partners in the tasks of designing and implementing educational programs. "Training through Dialogue" challenges teachers of adults to examine the philosophies, principles and practices of their old, familiar model of teaching and open up to a new experience of education.

The Circle of Innovation: You Can't Shrink Your Way to Greatness
Tom Peters
1997
Book
497 pages (but lots of graphics and big type)
Creativity
Peters wants to transform your organization, your career, yourself with his intuitions and revelations -- like, how to build great systems, how branding is more important than ever before, how design is often the best tool for sustainable differentiation; and why transformational leaders of the future must have laser-like focus, tell the truth and live on the lunatic fringe.

The Art of Facilitation: How to Create Group Synergy
Dale Hunter, Anne Bailey, Bill Taylor
1995
Book
237 pages
Facilitation
"The Art of Facilitation" helps group members understand facilitation and take on this role themselves. The toolkit includes facilitative designs for workshops, meetings, projects and evaluations; facilitative processes of being with a group, working with other individuals, keeping sight of the group's vision and goals, empowerment, identity, role playing and more. Also includes a facilitators' training program.

Facilitation Skills for Team Leaders: Leading Organized Teams to Greater Productivity
Donald Hackett, Charles L. Martin
1993
Book
91 pages
Facilitation
Learn how to facilitate an effective team meeting, how a facilitator can assist team members in achieving consensus, the six steps of the team problem-solving process, and the four types of difficult team members and how to handle them.

How Do They Know They Know? Evaluating Adult Learning
Jane Vella, Paula Berardinelli, Jim Burrow
1998
Book
132 pages
Education
"How Do They Know They Know?" provides educators and trainers with a practical tool for determining the effectiveness of the teaching and learning that takes place in their programs. Describing evaluation as a process of accountability, the authors take readers step by step through their approach, which connects evaluation to program planning and engages learners as partners throughout.

The Employee Handbook for Organizational Change: Facing the Problems, Finding the Opportunities Price Pritchett and Ron Pound
1994
Book
40 pages
Organizational Management
Pritchett and Pound discuss the myths and realities of surviving in the age of instability, overcoming resistance to change, clearing up the myths and becoming a change agent.

Resistance: Moving Beyond the Barriers to Change Price Pritchett
1996
Book
34 pages
Organizational Management
The 16 guidelines in this handbook show you how to free up the valuable energy that's being wasted on resistance. Ideas include explain the rationale for change, over-communicate and make sure people have the know-how needed.

Mastering Meetings National Institute of Business Management
1990
Book
148 pages
Meetings
Includes tips on protocol, dealing with hidden agendas, establishing responsibility for follow-up, leading small discussion groups, working with problem participants, taking the routine out of routine meetings and more. A chapter is devoted to graphics and audiovisual equipment.

Advisory Boards Series National Center for Nonprofit Boards
1996
Book
3 booklets: 22, 16 and 16 pages
Advisory Councils
A package of three booklets from the National Center for Nonprofit Boards: Creating and Renewing Advisory Boards: Strategies for Success, How to Help Your Board Govern More and Manage Less, and How to Build a More Effective Board.

Adult Learning in Your Classroom
Training - The Magazine of Human Resources Development
1982
Book
128 pages
Education
The best of Training Magazine's strategies and techniques for managers and trainers. This manual was written for everyone who manages the learning of others, and is responsible for applying everything we know about adult learning, motivation and performance to make people more effective on the job.

Adults as Learners
K. Patricia Cross
1981
Book
300 pages
Education
Everyone concerned with the education and training of adults---in business, government, labor unions, social agencies, or professional societies, as well as on college campuses---will find this book an indispensable source of information and advice.

Advisory Councils: A Theoretical and Practical Guide for Program Planners
Jacquelyn M. Cole and Maurice F. Cole
1983
Book
207 pages
Advisory Councils
The purpose of this book is to conceptualize the complex process of citizen participation in educational programming, via advisory councils, and to suggest methods for translating these concepts into practice. This book offers a comprehensive approach to the training of those persons who utilize advisory groups in program development.

Art of Winning
Dennis Conner, Edward Claflin and Donald Trump
1988
Book
212 pages
Personal Development
The world's leading sailor reveals proven techniques for motivation, teamwork, and success in life. To bring yachting's greatest trophy back from Australia in 1987 and prepare to defend it again in 1988, America's Cup-winner Dennis Conner needed more than sailing skills. He had to manage people, obtain financing, create team spirit, and lead his crew. In The Art of Winning, Conner reveals the specific, practical tips he has learned in a lifetime of achievement both on the water and off.

Asking Questions: A Practical Guide to Questionnaire Design
Seymour Sudman and Norman M. Bradburn
1982
Book
397 pages
Evaluation
Questionnaires are the most widely used method for collecting information about people's attitudes and behavior. Presenting examples from actual surveys, the authors describe the entire process of questionnaire design from start to finish. All the information needed to construct a successful questionnaire is provided in this volume. There is also an easy-to-use glossary that defines the major terms used in questionnaire design.

Attitude: Your Most Priceless Possession
Elwood N. Chapman
1987
Book
6 pages
Personal Development
A practical, workable guide to better human relations. This book covers topics such as understanding your attitude, a positive attitude, attitude and career success, attitude renewal, how to adjust your attitude, attitude and team leadership, and protecting your most priceless possession (your attitude).

Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity
R. Roosevelt Thomas, Jr.
1991
Book
182 pages
Diversity
Beyond Race and Gender is a visionary work that looks far beyond past approaches such as affirmative action programs. It explains why such efforts are doomed to fail and focuses on the real solution--transforming the roots of the corporate culture to reflect diversity. There are not quick fixes here, for in reality none exist. Instead, the book provides executives and managers with a roadmap and an action plan for positive, permanent change.

Black and White Styles in Conflict
Thomas Kochman
1981
Book
160 pages
Diversity
In Black and White Styles in Conflict, Kochman draws attention to a rarely acknowledged problem in inter-ethnic communications: a difference in means rather than of ends impedes many attempts at communications among Americans. His thesis is convincing and his demonstrations impress the reader with the range and importance of stylistic conflicts. The potential for conflict and misunderstanding which inheres in these stylistic differences has alarming implications.

Boundaries
Dr. Henry Cloud and Dr. John Townsend
1992
Book and Workbook
296 pages
Personal Development
Having clear boundaries is essential to a healthy, balanced lifestyle.  A boundary is a personal property line that marks those things for which we are responsible.  In other words, boundaries define who we are and who we are not.

Brain-Based Learning
Eric Jensen
1996
Book
349 pages
Education
The explosion in brain research may change the existing paradigms in learning and education. This recent brain research provides powerful and practical success strategies that can boost motivation, attention, understanding, meaning, recall and application in learning.

Brain Power: Learn to Improve Your Thinking Skills
Karl Albrecht
1992
Book
312 pages
Creativity
"Brain Power" introduces the six abilities you need to become an adaptive, innovative thinker: fact finding, thinking on your feet, problem solving, decision making, idea production and becoming an innovator. Albrecht's book includes practical exercises, illustrations, games and puzzles to stimulate and expand your brain power. (The Staff Resource Library also has the "Brain Power" videotape.)

Breaking into the Boardroom
Jinx Melia
1986
163 pages
Discrimination
It's not men keeping you back, it's you.  But it's not your fault.  Business is a different game than any you've been taught.  It's played by new rules.  This revoltionary guide reveals those rules and shows how to make them work for you.

Built to Last
James C. Collins, Jerry I. Porras
1994
Book
322 pages
Organizational Managment
The authors go beyond the fads of today to discover timeless qualities that have consistently distinguished outstanding companies.

Business Letters for Busy People
Jim Dugger
1991
Book
179 pages
Communication
This book is designed to be used, not just read. In this book you not only get the easy-to-read impact of chapter by chapter how-to information, but each section is also filled with checklists, ready-to-use letters and guidelines to help you do your job better, more effectively, more easily. It's a user's manual for the business professional.

Change Masters: Innovation and Entrepreneurship in the American Corporation
Rosabeth Moss Kanter
1983
Book
432 pages
Creativity
The purpose of Kanter's popular book is to define the circumstances under which innovation can flourish. The key to an American corporate renaissance, says Kanter, lies in innovation, entrepreneurship and the development of participative management skills that encourage the use of new ideas arising from within the corporation itself.

Changing For Good: A Revolutionary Six-Stage Program For Overcoming Bad Habits and Moving Your Life Positively Forward
James O. Prochaska, John C. Norcross, Carlo C. DiClemente
year of copyright unknown
Book
Personal Development
These three psychologists say that change doesn't depend on luck or willpower. It's a process that can be successfully managed by anyone who understands how it works. Once you determine which stage of change you're in, you can create a climate where positive change can occur, maintain motivation, turn setbacks into progress and make your new beneficial habits a permanent part of your life.

Changing School Culture Through Staff Development
Bruce Joyce
1990
Book
Organizational Management
1990 Yearbook of the Association for Supervision and Curriculum Development.  A unique research-based analysis of the field on which depends the effort to improve education.

Close to the Customer
Don Lee Bohl
1987
Book
93 pages
Organizational Management
An American Management Association research report on consumer affairs.

Coaching and Counseling: A Practical Guide for Managers
Marianne Minor
1989
Book
59 pages
Leadership
This book teaches practical techniques that show managers how to get employees to stop doing what they should not be doing and to start doing what they should be doing. The manager does not have to be a psychologist or a mind reader - the ideas presented here are immediately understandable and simple to apply. The author identifies popular but ineffective management concepts, explains why they are ineffective, and in each instance offers alternative useable theories based on solid research.

Coaching For Improved Work Performance
Ferdinand F. Fournies
1978
Book
214 pages
Leadership
With this book managers at all levels can use specific, face-to-face coaching procedures with their subordinates to obtain immediate, positive results and eliminate workers' self-destructive behavior. These practical techniques show managers how to get employees to stop doing what they should not be doing and to start doing what they should be doing. And the manager does not have to be a psychologist or a mind reader --- the ideas presented here are immediately understandable and simple to apply.

College Board Guide To Going To College While Working: Strategies for Success
Gene R. Hawes
1985
Book
131 pages
Career
The author provides practical advice and tested strategies for fulfilling your college goals while going to work. With input from a wide range of adult college students and experienced educators and counselors, the author gives you the help you need to succeed in college while holding down a job.

Communications Handbook - 4th Edition
Agricultural Communicators in Education (ACE)
1983
Book
224 pages
Communication
Many of the conflicts of our times will be resolved when we learn how to better communicate with each other. The Communications Handbook is dedicated to that purpose. It is for those men and women who are devoting their professional careers to the important task of communicating educational information to people, especially in the broad fields of agriculture and home economics.

Communicator's Handbook: Techniques and Technology
Agricultural Communicators in Education (ACE)
1990
Book
300 pages
Communication
Communication is central to every facet of daily life. Personally and professionally you communicate using techniques and technology far different than those used just a few years ago. This book is designed to help you improve both the delivery of your message and its impact. It can also help to make you a more effective, efficient communicator.

Communicator's Handbook: Tools, Techniques and Technology - 3rd Edition
Agricultural Communicators in Education (ACE)
1996
Book
263 pages
Communication
The Communicator's Handbook guides you through the fundamentals of crafting effective messages for print, radio, television, in speeches, and over satellite or the Internet. It helps your organization work with the media, cope with crisis, plan strategically, understand risk communications, conduct successful public information campaigns, and manage volunteers. With The Communicator's Handbook you learn how to position your organization and to maximize the impact of your message over computer networks, through distance education, and multimedia technology. The message you communicate is important to your business or organization.

Complete Job-Search Handbook: All the Skills You Need to Get any Job and Have a Good Time Doing It
Howard Figler
1979
Book
265 pages
Career
This book starts with you -- your values and needs, what makes you happy; provides 20 basic lifetime skills that come into play in the career search; how to diagnose your situation and then concentrate on developing only those skills necessary to suit it; tells why you don't have to work extra hard, to rely on luck, or to be extraordinary to get the job you want; how you can "sell yourself" without resorting to high-pressure tactics; integrates the job search into your everyday life to make the task easier and give you greater lifelong career mobility.

The Cooperative Extension Service
H.C. Sanders
1966
Book
414 pages
This book gives a thorough portrait of the Cooperative Extension Service-its foundations, history, purposes, programs, and most important, its' techniques. 

The Cooperative Extension Service
Paul D. Warner and James A. Christenson
1984
Book
188 pages
This book tells who among the American public uses Extension, their satisfaction and dissatisfaction, and the policy dilemmas that result.

Coping with Difficult People
Robert M. Bramson
1981
Book - 1 hardcover publication, 1 paperback publication
226 pages
Personal Development
This book is about impossible people and how to cope with them. It teaches you how to deal with hostile customers and co-workers, indecisive bosses, over-agreeable subordinates, or any type of person who you could call a difficult person. The book teaches you how to identify, understand, and cope with difficult people.

Coping with Job Stress: A Guide for All Employers and Employees
Herbert M. Greenberg
1980
Book
270 pages
Stress
Job stress is no longer considered the sole prerogative of the top executive or the busy air controller. We now recognize that all work requires stress, that all jobs produce stress. The book points out that we not only face stress from our jobs, but also in our personal lives, basically caused by our own inner expectations, high personal standards, and demands on our selves. The information is arranged into five parts: recognize our stress level with special self-monitoring tools, techniques to lower stress to more reasonable, caring for oneself, self-discipline, and personal application of the techniques.

Crisis Managment
Steven Fink
1986
Book
225 pages
Conflict Management
This book details the essentials of managing a crisis.  Author Steven Fink ususes actual crises drawn from today's sensational headlines to vividly demonstrate how to identify, isolate, and manage a crisis.

Credibility - How Leaders Gain and Lose It, Why People Demand It
James M. Kouzes, Barry Z. Posner
1993
Book
315 pages
Leadership
The authors identify the key to effective leadership: credibility.  Credibility shows why leadership is above all a relationship, with credibility as the cornerstone.

Crucial Agenda: Making Colleges and Universities Work Better for Minority Students
Morgan Odell and Jere J. Mock
1989
Book
117 pages
Diversity
Chapters on: Education's Call to Action: An Introduction to the Issues, Myths and Realities in Minority Education: Touchstones for Decision-making, Minority Students on Campus, The Community and Minority Students, Sending the Right Signals: Using State Influence to Increase Minority Degree Achievement, Ten Principles for Good Institutional Practice in Removing Race/Ethnicity as a Factor in College Completion, Exemplary Programs for College-Bound Minority Students

Cultural Tapestry: Reading for a Pluralistic Society
Evans, Gleason, Wiley
1992
Book
607 pages
Diversity
Cultural Tapestry is a multicultural reader with a nonbiased political stance, and composition-oriented apparatus. It is divided into nine thematic chapters, each focusing on a different aspect of American culture. Its concluding chapter, "Harvesting Our Differences," encourages students to see the tapestry as a whole. The apparatus is constructed to help students gain broader perspectives by comparing readings both within each chapter and throughout the entire text.

Delivering Effective Training
Tom W. Good
1982
Book
183 pages
Education
Being a good trainer, or facilitator, is not an easy task, but it does not require a formal degree in education or psychology. What you do need is a desire to help other people to learn, patience, sufficient knowledge of your subject matter, and an understanding of the tools of the trade. With these you can achieve highly effective and rewarding results. This book will acquaint you with the tools of the trade.

Developing Human Resources--The 1985 Annual
Leonard D. Goodstein, Ph.D. and J. William Pfeiffer, Ph.D.,J.D.
1985
Book
289 pages
Organizational Management
The purpose of the annual has been to keep readers aware of and involved in the current developments in the field.  The articles selected for this annual serve as further evidence of the progress and richness of the field today and also provide ample evidence for optimism for the future.

Distance Education Considerations for IFAS Faculty (3 copies)
Ricky Telg, Ph.D.
1996
Book
40 pages
Education
This document is designed to give faculty assistance in the design and development of distance education materials and programs. 

Doing Business Boldly: The Art of Taking Intelligent Risks
Daniel Kehrer
1989
Book
324 pages
Leadership
Doing Business Boldly is a story of wisdom and daring, the testimony of successful players--some big, some not so big--on the art of taking risks. Through the voices and experiences of businesspeople, as well as management experts, psychologists and little-known entrepreneurs, Kehrer penetrates to the heart of the creative aggression that is the engine of enterprise. By focusing on how and why the masters decide to take risks, Kehrer reveals the balancing act that defines intelligent risk-taking.

Don't Sweat the Small Stuff-at Work
Richard Carlson, Ph.D.
1998
Book
284 pages
Stress
Simple ways to minimize stress and conflict while bringing out the best in yourself and others.

Dual-Career Families
Uma Sekaran
1986
Book
225 pages
Time/Life Management
The author offers valuable information and strategies that will help manager, mental health professionals, and individuals from dual-career household understand and successfully deal with the conflicts unique to families where both spouses have careers.

The Economics of Women, Men, and Work
Francine D. Blau and Marianne A. Ferber
1986
Book
343 pages
This book was written to fill the need for a text that would acquaint students with the findings of recent research on women, men , and work in the labor market and in the household.

Effective Managment
J. Clifton Williams, Ph.D. and H.R. Gibson
1982
Book
Leadership
This program is the inevitable evolution of managment training.  It blends computer accuracy with feedback, motivation, and accountability.  Ensures an immediate return on the managment development investment, because a manager's behavior is measured, changed, and remeasured.

Effective Meeting Skills - A Practical Guide for More Productive Meetings
Marion E. Haynes
1988
Book
88 pages
Meetings
Effective Meeting Skills was designed to help you improve the quality of meetings you attend either as the leader or as a participant. An effective meeting is one that achieves its objectives within a reasonable time. The book is divided into five sections that tell you how to participate in more effective meetings. Throughout the book are questionnaires, checklists, and exercises that emphasize the material presented.

Effective Presentation Skills: A Practical Guide for Better Speaking
Steve Mandel
1987
Book
59 pages
Public Speaking
Effective Presentation Skills attempts to answer the fundamental questions of how to prepare and deliver an effective speech. Proven techniques will give a reader the necessary skills to give more confident, enthusiastic and persuasive presentations. Topics such as: how to use body language effectively; how to organize thoughts and data for maximum impact; how to develop and use visual aids; and how to deliver what you have prepared. This book provides some theory but more often presents simple and practical suggestions on how to give more effective presentations.

Elements of Competence for Diversity Work
ASTD
1996
Book
31 pages
Diversity
In this report, diversity is defined broadly to include all differences.  Diversity work addresses recism, sexism, homophobia, and other "isms" that are at the heart of diversity training.  Included in diversity work are intercultural work, involving interactions between two differenct cultural groups, and multicultural work, involving interactions between more than two cultural groups. 

Encouragement Book: Becoming a Positive Person
Don Dinkmeyer and Lewis E. Losoncy
1980
Book
320 pages
Personal Development
There is a dynamic power that is set free whenever we focus on the positive forces in life. It is a principle that every great achievement in life ultimately finds its source in a positive approach to living. The authors have identified the process of encouragement and right thinking as the means to an exciting, beautiful life! This book will take you through a series of simple, easy-to-do exercises that will bring out the encouraging person in you.

Executive Odyssey: Secrets for a Career Without Limits
Frederick G. Harmon
1989
Book
264 pages
Career
In today's turbulent business world--where companies are dismantling bureaucratic hierarchies to become leaner and more flexible, and employees are expected to do more with less--many managers and executives feel lost in the shuffle. They believe they have reached the limits of their careers and no longer control their destiny. This book offers a timely strategy to put you back in the driver's seat of your career -- a strategy that can help you achieve any level of corporate success you want, no matter how oppressive the prevailing business climate seems. This book is a tool for those who want to either review or rethink their career goals.

Female Advantage: Women's Ways of Leadership
Sally Helgesen
1990
Book
263 pages
Leadership
The Female Advantage gets management thinking off to a rousing start in the 90's. Sally Helgesen has done a first-rate piece of research, and captured it in a very provocative book. Men who wish to stay employed, take heed! Her findings reveal innovative organizational structures and strategies that will benefit everyone.

Fifth Discipline: The Art and Practice of the Learning Organization
Peter M. Senge
1990
Book
413 pages
Leadership
Forget your old, tired ideas about leadership. The most successful corporation of the 1990s will be something called a learning organization. Learning disabilities are tragic in children, but they are fatal in organizations. Because of them, few corporations live even half as long as a person-- most die before they reach the age of 40. Learning organizations defy these odds and overcome learning disabilities to clearly understand threats and recognize new opportunities. Not only is the learning organization a new source of competitive advantage, it also offers an empowering approach to work.

The Fifth Discipline Fieldbook
Art Kleiner, Peter Senge, Richard Ross, Bryan Smith, Charlotte Roberts
1994
Book
591 pages
Organizational Managment
The Fieldbook is an intensely pragmatic guide.  It shows how to create an organization of learners where memories are brought to life, where collaboration is the lifeblood of every endeavor, and where the tough questions are fearlessly asked.

Fifty-Minute Career Discovery Program: Write Your Own Career Script
Elwood N. Chapman
1988
Book
73 pages
Career
The self-paced format and the many exercises encourage the reader to get involved and try some new ideas immediately. This publication will introduce the critical building blocks of how to conduct an effective career search. Using the simple but sound system presented can make dramatic changes in one's life and future happiness.

The First Five Minutes
Norman King
1987
Book
167 pages
Career
First impressions are lasting.  Now top media and marketing consultant Norman King shows you how to make the best possible impression in the crucial first five minutes of any interview, business meeting, or sales pitch.

Five-Minute Interview: A New and Powerful Approach to Interviewing
Richard H. Beatty
1986
Book
198 pages
Career
The Five-Minute Interview puts you in control of the interview and lets you discover the employer's real needs and objectives then position yourself as the candidate who best meets those needs. It all begins in the first five decisive minutes. A new approach to interviewing that enables you, through skillful questioning, to identify a company's goals for change and growth, establish your qualifications -- and sometimes even get an employer to rewrite the job description on the spot to match your skills and experience.

The Flexibility Factor
Jacquelyn Wonder and Priscilla Donovan
1989
Book
295 pages
Personal Development
Change-it can be as devastating as an unexpected company transfer to another country, or as exhilarating as a promotion at the office; as upsetting as a divorce in the family, or as exciting as the birth of a child.  No matter how often and what type of upheavals move in and alter your life, The Flexibility Factor arms you with the know-how and confidence to positively adapt to, react to, and, eventually, initiate change.

From Burnout to Balance
Dennis T. Jaffe and Cynthia D. Scott
1984
Book
192 pages
Personal Development
A workbook for peak performance and self-renewal.  From Burnout to Balance synthesizes the essential themes and techniques that prevent or overcome burnout and suggests those measures easiest to learn. 

Getting Hired
Edward J. Rogers
1982
Book
193 pages
Career
This book is everything you need to know about resumes, interviews and job hunting strategies. It covers every aspect of the job-seeking process, such as information gathering and sources, strategies, resumes and other written communications, interviews, job offers, and negotiating the best deal for yourself. It includes examples of resumes, cover letters, planning interviews, and getting off to a good start on the new job.

Getting Together: Building a Relationship That Gets To YES
Roger Fisher and Scott Brown
1988
Book
216 pages
Negotiation
This book has been hailed as the most clear-eyed and common-sense book about negotiation ever written. Getting Together extends that wisdom to the problems of relationships. Whether a relationship succeeds depends not on the nature of our differences but on how we deal with them. This book is for people who may wonder how to improve a relationship, how to solve disputes more easily and more consistently, how to avoid a cycle of hard feelings, how to keep emotions from getting in the way of agreement, and how to accept and be accepted. In short, it shows how to create the kind of relationships we need to get what we want.

Great Games for Great Parties
Andrea Campbell
1991
Book
151 pages
Creativity
The complete entertaining guide covers an amazing collection of games and surefire tips to ensure that everyone joins the fun.

Growing: A Woman's Guide To Career Satisfaction
Elmer H. Burack, Maryann Albrecht, and Helene Seitler
1980
Book
285 pages
Career
This book is a practical guide for women wanting to advance in their careers but lacking the skills and knowledge to make it happen. This book tells you how to assess your values, skills and style; set goals; design a realistic action plan; develop skills to implement your plan. It also tells you how to let employers and associates help you build your career, negotiate for career progress, build a support network, reduce chances for failure, and develop transferable skills for greater job mobility.

Guide to Affirmative Action: A Primer for Supervisors and Managers
Pamela J. Conrad and Robert B. Maddux
1988
Book
66 pages
Diversity
One of the most serious challenges any manager faces today is understanding the law on sensitive issues such as affirmative action, equal employment opportunity, age and sex discrimination, and sexual harassment. This practical book provides guidelines supported by case studies to ensure that all mangers stay alert and make correct decisions on these critical issues.

Helping Clients with Special Concerns
Sheldon Eisenberg and Lewis E. Patterson
1979
Book
362 pages
Diversity
While there are a variety of texts that discuss the general processes and theories of effective helping procedures, Helping Clients with Special Concerns is among the first to deal with specific problem areas for special populations. This book provides people in the helping professions with a conceptual understanding of various problem areas and then uses this psychological base to explore specific approaches to treatment.

Heritage Horizons
C. Austin Vines and Marvin A. Anderson
1976
Book
236 pages
This book was written primarily as a record and a point of reference for present and future Extension professionals.  At the same time, it can be useful to all who have an interest in the role served by the Cooperative Extension Service.

History of the National Association of Extension Home Economists 1933-1975
Maxine E. Reeves
1976
Book
155 pages
The principle objective of the history has been to preserve for the future a record of the people and the principal events directly concerned with the organization, development and growth of the National Association of Extension Home Economists.

How is Your Team Working?
Rollin Glaser and Christine Glaser
1984
Book
11 pages
Organizational Managment
Team effectiveness profile

How to Become a Visionary Leader
Marshall Sashkin
1986
Book
12 pages
Personal Development
A guide for understanding and developing visonary leadership.

How to Conduct Your Own Survey
Priscilla Salant, Don A. Dillman
1994
Book
232 pages
Evaluation
Leading professionals give you proven techniques for getting reliable results.

How To Decide: A Guide for Women
Nelle Tumlin Scholz, Judith Sosebee Prince, Gordon Porter Miller
1985
Book
111 pages
Personal Development
A step-by-step plan for setting goals and achieving them. How To Decide, written by three experts in counseling and decision making, is a practical guide that stresses the awareness and techniques a person needs to take charge of her life. Step-by-step exercises are accompanied by helpful charts, checklists, and self-assessment questionnaires.

How to Get Extraordinary Performance for Ordinary People
Rollin Glaser
1987
Book
18 pages
Organizational Management
Extraordinary performance must be designed -consciously designed-by a manager for each subordinate.  That is a difficult, time consuming, analytical, involving process.   Extraordinary performance must be calculated, coaxed and encouraged.

How to Have a Winning Job Interview
Deborah Perlmutter Bloch
1989
Book
118 pages
Career
This book offers everyday practical advice and techniques plus winning styles for handling the interview and getting the job you want. The author has drawn from her years of experience in career counseling and from in-depth interviews with hiring officials in education, business, and industry to provide a step-by-step approach to help you.

How to Lead Work Teams: Facilitation Skills
Fran Rees
1991
Book
158 pages
Facilitation
Many American companies are striving to increase the involvement of employees in what was once the domain of management. They are increasingly aware that employees' ideas and opinions can solve critical organization problems. The move toward more employee participation has resulted in the formation of many kinds of decision-making work teams. Leaders of these teams must act as facilitators, helping others solve problems and make decisions. Facilitating is a process of leading others to participate in what was once the domain of management.

How to Make a Speech
Steve Allen
1986
Book
184 pages
Public Speaking
If you have ever tried to make a speech without adequate preparation, you are painfully aware that it is not as easy as falling off the proverbial log. In this book, Steve Allen shares with you all the rules and tricks of the lecturer's trade acquired during his 40 years at the podium. In this how-to book, he sums up his years of experience and outlines a clear, simple course of speech-making. The neophyte as well as the experienced speaker can put many of Steve's suggestions and observations to work.

How to Take Charge of Your Life
Mildred Newman and Bernard Berkowitz
1977
Book
117 pages
Personal Development
If you only have one life to live, shouldn't it be the one you want? Two psychologists show how you, like all successful people, can be bold, strong and free. "Once you get on your own side, once you decide to act in your own behalf, you begin to see the possibilities and potentials you never knew were there... Suddenly, you are free to see new and challenging things... Suddenly, you have the courage to use strength and creativity you never dreamed you had..."

How to Teach Adults
William A. Draves
1984
Book
105 pages
Education
This book is a comprehensive and practical guide to teaching adults which is useful to all adult education teachers -- beginning and experienced. Teaching is difficult, and the learning situation is fragile. The importance of knowing the information in this book. It can make the difference between a successful class and an unsuccessful one.

How to Win in a Job Interview
Jason Robertson
1978
Book
133 pages
Career
This book is a proven strategy for surviving the interview and being selected for the job you want. The face-to-face interview has become an almost universal selection tool in hiring people. As with any technique or practice, there are certain tricks of the trade. The professional interviewer acquires these tricks by undergoing extensive training and by day-to-day, on-the-job practice; but you only interview occasionally, so you're at a disadvantage. However, once you understand what's happening to you in an interview, you can get off the defensive and be chosen for the job you want.

The Human Resources Revolution
Dennis J. Kravetz
1988
Book
195 pages
Organizational Management
Implementing progressive managment practices for bottom-line success.  The author reveals the specific practices and strategies responsible for the success of many high-performing companies.

I'm First--Your Customer's Message to You
Linda Siverman Goldzimer
1989
Book
225 pages
The author reveals the streamlined, cost-effective system she has developed to help her clients compete and win in today's customer-driven market.

Inventurers Excursions in Life and Career Renewal
Janet Hagberg and Richard Leider
1978
Book
178 pages
Personal Development
Life is change; change is growth; and you are responsible for both. This is the recurrent philosophy in this book. A personal and practical tool, this book describes a renewal process known as inventuring. It shows adult readers how to find out, step by step, what they want out of life and career and then helps them take positive action in expanding and exploring the options. This innovative concept of inventuring begins with an examination of all aspects of the whole life cycle -- body, mind and spirit, as well as career factors.

Inventurers Excursions in Life and Career Renewal - 3rd Edition
Janet Hagberg and Richard Leider
1988
Book
240 pages
Personal Development
Three themes that emerge most strongly for us in this edition are balance, harmony, and purpose, both in our lives and in our careers. The authors will lead you through a process called "inventuring" -- an excursion into self-discovery that will help you clarify your inner values and achieve personal success. Reading this book can be the first step of an exciting life adventure.

It's About Time: A Practical Guide to Managing Your Most Important Resource
Stewart L. Stokes, Jr.
1982
Book
143 pages
Time/Life Management
If you have trouble finding enough time in the day to accomplish what you want to, this book is for you. The author shows you how to achieve both personal and career goals, assess your priorities, and recognize your time-wasting behaviors. Using a practical, results-oriented approach, the author provides a series of workshop exercises designed to help you develop the proven techniques of effective time/life management which should put you in control.

Kick in the Seat of the Pants: Using Your Explorer, Artist, Judge and Warrior to Be More Creative
Roger von Oech
1986
Book
152 pages
Creativity
The human body has two ends on it: one to create with and one to sit on. Sometimes people get their ends reversed. When this happens they need A Kick In The Seat Of The Pants. This book represents the author's continuing study of the creative process. Its basic idea is that there's not just one type of thinking, but a variety. To be successful as a creative thinker, you need to adopt a different creative thinking role during each stage of the creative process. Kick is about these different roles.

Kicking Your Stress Habits: A Do-It-Yourself Guide for Coping with Stress
Donald A. Tubesing
1981
Book
187 pages
Stress
This book covers the following topics: stress ills or stress skills; perception and stress; beliefs and stress; stress and change; stress and life stages; stress and grief; stress and life rhythm; skills for managing stress; personal management skills; relationship skills; outlook skills; physical stamina skills; assessing your coping habits; forming your action plan.

Leaders: The Strategies for Taking Charge
Warren Bennis and Burt Nanus
1985
Book
235 pages
Leadership
This book talks about the four keys of effective leadership: attention through vision, meaning through communication, trust through positioning, and the deployment of self. In this book, the authors have identified the essential qualities of leadership anyone can practice.

Leadership and the One Minute Manager
Kenneth Blanchard, Patricia Zigarmi, Drea Zigarmi
1985
Book
111 pages
Leadership
Chapters on: A Visit from an Entrepreneur, Being Successful, Thinking Differently About Leadership, Different Strokes for Different Folks, Leadership Style: Perceptions of Others, Leadership Style Flexibility, The Four Basic Leadership Styles, No Best Leadership Style, Think Before You Act, Flexibility: A Review, The Four Basic Leadership Styles: A Summary, Diagnosing Development Level, Matching Leadership Style to Development Level, Situational Leadership and One Minute Management, Different Strokes for the Same Folks, Developing Competence and Commitment, Turning Around Performance Problems, One Minute Management and Situational Leadership, Sharing What You're Doing, Contracting for Leadership Style, Positive Assumptions About People, Becoming a Situational Leader

Leadership for the Emerging Age
Jerold W. Apps
1994
Book
244 pages
Leadership
This book provides adult educators with a blueprint for developing a profoundly different approach to leadership -- one that is all-embracing of ideas and people, capitalizes on diversity, and remains open and responsive to change.

Leadership Is
Harrison Owen
1990
Book
159 pages
Leadership
This book is about leadership and spirit, or maybe spirited leadership. Leadership Is tells a story which is at once comforting and disturbing. The comfort comes from the assertion that in a world apparently bereft of leadership there is in fact an abundance only waiting to be made manifest. The disturbing part lies in the suggestion that leadership is no longer (and possibly never was) a matter of command and control exercised by the one or the few over the many. Leadership is liberation, the capacity to inspire the human spirit on its quest for fulfillment.

Leadership Secrets of Attila the Hun
Wess Roberst, Ph.D.
1985
110 pages
Leadership
This is the book that reveals the leadership secrets of Attila the Hun -- the man who centuries ago shaped an aimless band of mercenary tribal nomads into the undisputed rulers of the ancient world, who today offers us timeless lessons in win-directed, take-charge managment.

Learn to Relax: 13 Ways to Reduce Tension
C. Eugene Walker
1975
Book
108 pages
Stress
Tension and anxiety will always be with us, but this book will show you several methods -- physical and mental -- you can use to cope with them and avoid their most destructive aspects. The author demonstrates how to increase your resistance to stress with simple, specific exercises that improve your ability to relax your muscles -- the first step to combating tension. In addition, the author explains helpful problem-solving and decision-making systems, shows you how recreation and "escape" are essential for the healthy person, and describes how meaningful friendships can buffer and support you through the normal crises of life.

LifeBalance
Linda and Richard Eyre
1987
Book
280 pages
Balance
Linda and Richard Eyre were living LifeBalance long before they wrote a book about it: with nine children and demanding work lives, they had to. Their sheer number of activities, interests, and responsibilities made the Eyres realize that they couldn't do everything, but that they could do what is truly important to them. From their exuberance and enthusiasm for life, LifeBalance was born.

The Living Organization
John Nirenberg
1993
Book
280 pages
Organizational Managment
The Living Organization shows managers the next step after teams - creating workplace community.  It is a powerful new way of turning around a disenchanted workforce that has lost faith in management fads. 

Male and Female Realities--Understanding the Opposite Sex
Joe Tanenbaum
1989
Book
176 pages
Communication
The author tells you how to: remove the struggle from your personal and professional relationships, recognize the distinct male and female biologically triggered perceptions, manage the resulting gender behavior, improve communciation and copperation between the sexes.

Managing Change Assertively
John E. Jones, Ph.D. and William L. Bearley, Ed.D.
1987
Book
12 pages
Organizational Management
Managing change almost always has been a headache for organizational leaders.  People seem to resist improvements and innovations in technology and procedures-even improvements in the physical environments in which they work.  But organizational change has many benefits, and the purpose of this discussion is to point out ideas and strategies that can help you to make change work for you.

 

Managing Disagreement Constructively: Conflict Management in Organizations
Herbert S. Kindler
1988
Book
90 pages
Conflict Management
This book's style is concise, friendly, and comprehensive and offers a down-to-earth approach to improving employee productivity. It provides a systematic approach to help the individual achieve personal growth and the organization build a climate for productive teamwork.

Managing Workforce 2000: Gaining the Diversity Advantage
David Jamieson and Julie O'Mara
1991
Book
230 pages
Diversity
Diversity is creating unparalleled workplace challenges. In addition to ethnic and gender differences, employees have vastly differing skill and educational levels, ages, physical abilities, cultural backgrounds, lifestyles, values, and needs. How can managers and organizations become flexible enough to accommodate these differences and use diversity as a springboard to excellence and high achievement? This timely book shows how to go beyond "one size fits all" management and gain the diversity advantage.

Master Facilitator Training Program: Facilitating to Enhance Community Participation and Problem Solving
Esther W. Shoup, Lois M. Frey, Luane J. Lange, Barry W. Stryker III
1993
Book
90 pages
Facilitation
Developed by the University of Connecticut Cooperative Extension System and the University of Vermont Extension Service, this curriculum is a guide for training committed citizens who can lead organizations and communities through debate and toward resolution of argumentative issues. It will help community leaders plan community meetings that address controversial issues and allow citizens to be heard and options to be considered. The curriculum includes ideas that can be applied to personal facilitation even if the training isn't provided to others.

Mastering Executive Arts and Skills
Crawley A. Parris
1969
Book
205 pages
Personal Development
This book provides you with a composite program for mastering the specific skills you must develop in order to move quickly and surely into the big-money and high-status areas of the business world.

Mastering the Teaching of Adults
Jerold W. Apps
1991
Book
131 pages
Education
In this book the author emphasizes an approach to teaching adults where you, the teacher engage your entire personality, how yo think, what you knokw and how you know it, and how you feel and why you feel that way. 

The Memoirs of a County Agent
H.C. Sanders
1983
Book
103 pages

Memory System: Remember Everything You Need When You Need It
Bob Burg
1992
Book
196 pages
Personal Development
Here's a book you'll never forget because it will give you a powerful new system to help you remember and recall anything you want...anytime you want. Names, dates, numbers, times, places...everything! And you'll be able to remember them all as easily and naturally as you remember your own name. A powerful memory is not a gift a lucky few are born with; it's a mental faculty you can develop and strengthen -- and use to your advantage. Just work through this book, do the exercises, follow the guidelines and you'll find yourself able to remember far more than you ever dreamed possible -- with far less effort.

Mining Group Gold: How to Cash in on the Collaborative Brain Power of a Group
Thomas A. Kayser
1990
Book
173 pages
Collaboration/Cooperation
The art of managing people and ideas to achieve a high level of results is what this book is all about. The tools emphasize teamwork and the building of consensus through careful planning and facilitation. It also provides an organized approach to planning and conducting group sessions covering: five steps for successfully structuring a session; three alternatives for opening a meeting; five options to use during the middle of a meeting; four steps for ending a group session; dealing with feelings and emotions in a session; handling disruptive behavior, conflict, and confusion; initiating and maintaining a participative climate; and much more.

The Negotiating Style Profile
Rollin Glaser and Christine Glaser
1986
Book
8 pages
Career
This instrument is designed to help you gain a deeper understanding of your negotiating style.  There are no right or wrong answers.  The data provided by this instrument will only be valid if you respong candidly to each of the statements.   This data will help yo determine whether changes in you style could increase your negotiating effectiveness.

New Work Habits for a Radically Changing World: 13 Ground Rules for Job Success in the Information Age
Price Pritchett
1997
Book
51 pages
Career
Pritchett concisely shares why resisting change can ruin your career, the real source of job security, why you should focus on outcomes rather than effort, the power of recommitment, why you don't have time to take your time, the risks of relying on your reputation, why you must contribute more than you cost and other guidelines on how to take personal responsibility for your career and seize the opportunities you will encounter in the Information Age.

Organization Renewal
Gordon L. Lippitt
1969
Book
315 pages
Organizational Management
This book describes the ways for initiating and maintaining a constructive, flexible response to contemporary attitudes with regard to an organization's social and economic responsibilities. Drawing on behavioral and management science, the volume points up the necessity for organizations to re-examine their objectives on behalf of their members, clients, and employees. The process of renewal is seen in terms of total organizational growth and the optimal utilization of human resources: an effort that embodies more than good intentions.

Ourselves Among Others: Cross-Cultural Readings for Writers
Carol J. Verburg
1991
Book
689 pages
Diversity
The aims of Ourselves Among Others include giving readers in this country information to use in writing about the larger world and introducing them to the craft, imagination, and social consciousness of the best current foreign writers. Yet even to say "foreign" is to remind oneself that many students have roots, experience, or both outside the United States. For them, Ourselves Among Others offers recognition, a change to utilize knowledge that is too often undervalued or ignored.

The People and the Profession
Epsilon Sigma Phi
1979
Book
126 pages
Pioneers and veterans of the Extension Service remember how they did their jobs as reported by R.L. Reeder.

People: Managing Your Most Important Asset
Collaboration of Authors
1990
Book
145 pages
Organizational Management

People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Robert Bolton
1979
Book
295 pages
Communication
People Skills is a communication skills handbook that can help you eliminate communication problems. The author describes the 12 most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.

Perfect Memo
Patricia H. Westheimer
1988
Book
190 pages
Communication
So you have to write a memo. It's up to you to communicate clearly, concisely, correctly. But you don't know where to begin. You struggle to find the right words to use. You worry about organization. You wrestle with proper punctuation and spelling. This book shows you that writing memos doesn't have to be a chore. It can be pleasant--even exciting. You'll learn how to express your message fully, organize your ideas effectively, and write your memos with confidence.

Planning Better Programs
Patrick G. Boyle
1981
Book
239 pages
Education
Integrating theory, analysis and practice, this comprehensive book focuses on and develops 15 concepts essential to effective development and evaluation of continuing education programs. It also covers approaches for pinpointing clientele and community program needs; how to select , organize, and design advisory committees; how to establish objectives and plan quality learning experiences; how to communicate the value of a program to the public; and much more.

Practical Ethics
Gordon F. Shea
1988
Book
89 pages
Ethics
In this book, the author offers some succinct and practical guidelines that all people, at whatever organizational level they may be, can use to identify, analyze, and develop answers to the ethical quandaries that beset them. He offers some powerful ideas about how all of us can influence others, especially young people, to strengthen their personal ethical codes.

Creating Super Newsletters: A Training Curriculum for Cooperative Extension Staff
University of Maine Cooperative Extension
1997
Videotape
242 pages
Communication
This curriculum helps Extension staff produce successful newsletters. The modules include hands-on activities, small group exercises and lots of examples. Modules cover what to do first, creating newsletter copy, laying out and designing a newsletter, great graphics, producing your newsletter, marketing and distributing your newsletter, and evaluating your newsletter.

Practical Evaluation
Michael Quinn Patton
1982
Book
313 pages
Evaluation
As one reader puts it, "this book is a unique contribution to (evaluation) literature...because it contains creative ideas for perking up the daily routine of evaluation. I have not found another book on evaluation that refreshed my thinking in such practical ways." The author proposes that creativity be used to overcome inertia and complacency in-evaluation, keep evaluation processes fresh and meaningful, and maximize effectiveness in evaluative consultations with policymakers.

Prairie Mosaic: An Ethnic Atlas of Rural North Dakota
William C. Sherman
1983
Book
139 pages
Diversity
This small volume intends to do three things. First, it provides a comprehensive list of the surprisingly large number of ethnic groups who came to early North Dakota; second, it gives the location of the many groups which remained in 1965, and finally, it presents something of both the times of settlement and the various social institutions around which the national communities were known to have rallied. Some additional information as to the settlement patterns in the earliest days and the present size and situation of the groups is also given.

Procrastination: Why You Do It, What To Do About It
Jana B. Burka, Ph.D. and Lenora M. Yuen, Ph.D.
1983
Book
221 pages
Personal Development
The authors have offer a probing, sensitive, and sometimes humorous look at a problem that affects nearly everyone. They base their advice on firsthand experience counseling a wide range of procrastinators, from the mild to the chronic, and examine why we put things off. The authors offer loads of practical advice on how to manage procrastination and offer tips on living and working with procrastinators you may know.

Productivity PLUS+
John G. Belcher, Jr.
1987
Book
237 pages
Organizational Management
This book offers key management strategies for obtaining and sustaining peak performance in any company or organization.   Offers proven techniques to integrate high productivity and competitiveness into your organization as constant, clear-cut objectives.

Professionally Speaking: Getting Ahead in Business and Life Through Effective Communicating
Lilyan Wilder
1986
Book
312 pages
Public Speaking
Lilyan Wilder is America's foremost speech coach, with more clients in broadcasting and at the top levels of business, politics, and sports than anyone else in her field. Now she presents her expertise to the public in a book that has the power to transform anyone into an effective communicator. This book explains everything you need to know to get your message across effectively and to sound your best. It personalizes every situation and helps you project your sense of yourself to master the process of becoming real.

Putting Knowledge to Use
Edward M. Glaser, Harold H. Abelson, Kathalee N. Garrison
1983
Book
636 pages
Education
The problems involved in putting knowledge into practice increasingly burden many fields, including business and industry, education, science, government, and social services. Since a great deal has been written on new ideas and programs needed to apply knowledge to bring about improvements, the vast amount of information is scattered throughout journals and reports and is never implemented. This book brings such material together in one convenient volume, consolidating, organizing and analyzing a wealth of information. Encyclopedic in scope, this book will interest anyone concerned with the better application of knowledge for planned change.

Quality Interviewing
Robert B. Maddux
1988
Book
66 pages
Organizational Management
This book is for anyone interested in learning job interview techniques, especially those who select others to work with them. No matter which position you hold, you must be able to assess candidates and arrive at the best choice. This book will help you think through the selection process, and learn to conduct interviews that will lead to sound decisions based on your pre-determined specifications. Those who master good interviewing skills will greatly improve the quality of their organization.

Re-inventing the Corporation
John Naisbitt and Patricia Aburdene
1985
Book
286 pages
Organizational Management
We are living in one of those rare times in history when divergent forces come together and make radical change possible. Today the two essential elements for corporate transformation are present in our society: new values and economic necessity. This book shows you how to evaluate your present company in terms of the future, and it gives you the questions, the answers, the guidelines, and the examples that will enable you to transform your job and your company for the new information society.

Responsible Reductions in Force
Don Lee Bohl
Book
83 pages
Organizational Management
An American Management Association Research report on downsizing and outplacement.

Road to College: Educational Progress by Race and Ethnicity
Western Interstate Commission for Higher Education and the College Board
1991
Book
102 pages
Diversity
By the beginning of the 21st century, one-third of the school- and college-age population will be non-White or Latino. Educational planners, college officials, secondary school administrators, employers, and others working with young adult populations will require a consistent source of data on elementary/secondary enrollments and high school graduates by race/ethnicity as they strive to improve the educational participation rates of under-represented racial and ethnic groups. This report is a response to that need.

Scientifically Speaking: A Handbook for Seminars and Other Presentations
Lynn J. Brun, Richard W. Bovard, John E. Foss, Steven C. Stark
1984
Book
60 pages
Public Speaking
The following principles underlie successful presentations. In one way or another, they have been articulated in this book: know your format, know your audience, know yourself, know your setting, and know your limits.

Self-Directed Learning: A Guide for Learners and Teachers
Malcolm Knowles
1975
Book
135 pages
Education
This book is designed to be used by both learners and teachers. The results will be best if it is used by them together. Learners can use the book as a resource for developing their own competence as self-directed inquirers, and teachers can use it as a resource for designing strategies for helping their students learn how to take more responsibility for their own learning. In any case, you will soon discover that this is not a book to be read and reacted to. It is a resource for you to use as a self-directed learner, whether you are a student or a teacher.

Service Edge: 101 Companies that Profit from Customer Care
Ron Zemke and Dick Schaaf
1989
Book
569 pages
Organizational Management
In this book, the authors give you the inside story of how America's 101 top service companies and organizations create, manage and maintain their edge. It is an indispensable guide for anyone charged with improving service quality -- and through it, the bottom line -- in the face of fierce competition, a shrinking labor pool, uncertain financial and regulatory conditions, and the ever-quickening pace of change in the marketplace. Executive strategies and front line tactics alike are explored in detail -- not only who provides outstanding service, but how they do it and why they believe it is so important.

Situational Leader
Paul Hersey
1984
Book
128 pages
Leadership
For organizations to achieve excellence in today's world, the commitment to develop people is becoming increasingly important. It is the effective utilization of the human resources that is the cornerstone to high performing organizations. This book presents a practical framework for developing people and increasing productivity. The Situational Leader assesses the performance of others and takes the responsibility for making things happen.

Skunks in Action
Tom Peters
1986
Book
22 pages
Organizational Management
This book contains 15 case studies of companies that exemplify and profit by bold innovation, turned-on employees, inspired leadership and first-rate quality. This book is meant for the person who is committed to improving every aspect of his/her organization. That's why the publisher thinks you will enjoy the examples of other successful managers who have the same commitment and who have found interesting solutions to the mighty challenges many of you face as well.

Smart Questions
Dorothy Leeds
1987
Book
295 pages
Career
The first book on a new strategy for getting ahead that is receiving wide media coverage--asking the right questions at the right times.  

Speaker's Edge: Tips for Confident Presenting
Arthur H. Bell and Eric Wm. Skopec
1988
Book
139 pages
Public Speaking
Have you ever been filled with anxiety when invited to "just say a few words to the group," participate in an industry panel, teach a course in your area of expertise, or just make a presentation to your boss or coworkers? If the answer is yes to any of these questions, this book can make a real difference for you. This handbook is designed for everyone who make professional presentations, whether it's speaking to one or two decision makers or to large groups. Using the same skills as the most outstanding speakers, you'll learn how to prepare presentations with less time and effort, deliver them with more confidence, and produce more satisfying results.

Step-by-Step Problem Solving: A Practical Guide to Ensure Problems Get (and Stay) Solved
Richard Y. Chang, P. Keith Kelly
1993
Book
106 pages
Conflict Management
This guidebook takes a common-sense approach to problem solving and provides a wealth of practical examples and proven methods that can be applied immediately on the job.

Straight Talk: A New Way to Get Closer to Others by Saying What You Really Mean
Sherod Miller, Daniel Wackman, Elam Nunnally, and Carol Saline
1981
Book
290 pages
Communication
If you can't find a way to say what you think, feel, and want, Straight Talk will show you how easy it is to master the vital twin arts of communication and closeness. Before you say another word you don't mean, you owe it to yourself and those around you to absorb and use the simple, straightforward, amazingly effective techniques in this guide for relating to people in an emotionally healthy way.

Strategic Marketing for Educational Institutions
Philip Kotler and Karen F.A. Fox
1985
Book
389 pages
Marketing
For administrators in colleges, universities, and private schools, this book examines the relevant marketing concepts and tools for any educational institution interested in applying marketing. The book's strategic planning perspective, numerous examples, and careful sequencing of topics will help you apply marketing to your institution. This book will introduce marketing as a means for educational institutions to be more effective and guide you through the planning process to determine your institution's situation and to make decisions about programs and markets.

Stress and the Healthy Family
Dolores Curran
1985
Book
216 pages
Stress
The book is not so much a "how to" book as a "how they" book. It looks at how healthy families view their stresses and shows how they use their strengths to deal with them effectively during various stages of family life. Parents will find this peek into others' family lives a practical help when everyday stresses test their own family fabric. This author believes the "stress for success" value system is breaking down, and that the work ethic is being questioned and found wanting, increasingly replaced with a life ethic that says there's more to life than work and monetary success.

Successful Meetings
Audrey Richards
1980
Book
360 pages
Organizational Meetings
As inflation and competition for funding increase, nonprofit and public agencies find themselves caught in the crunch. Normally labor intensive, these organizations find they must become more professional in their management, marketing and fund raising if they are to survive and grow. How can this be achieved? Successful Meetings can help.

Supervior's Factomatic
Jack Horn
1986
Book
490 pages
Organizational Management
In this day and age, employees have many more job prospects and can easily move on if they become dissatisfied with their jobs and supervisors. Accordingly, supervisors have to use different techniques to get the work out. This book provides practical, nitty-gritty supervision techniques that are well tested. It also provides more than 1,000 tested ideas for a supervisor to use immediately to do that better job and with less effort. Confidence and expertise are key traits of the successful supervisor.

Supervisor's Standard Reference Handbook
W. H. Weiss
1980
Book
246 pages
Organizational Management
This handbook provides you with instant access to the tested techniques you need for boosting quality and productivity. 


A Survival Guide to The Stress of Organizational Change (2 copies)
Price Pritchett and Ron Pound
Book
36 pages
Organizational Management
Talks about the 3 key drivers of change, coming to grips with reality, and the basic mistakes we all make. 

Surviving Corporate Downsizing: How to Keep Your Job
Jeffrey G. Allen
1988
Book
160 pages
Career
Can you do anything to protect your job during downsizing? This author believes yes you can. He tells you how to take control of your career future and keep your job -- even improve your position -- during downsizing. You'll learn why downsizing presents opportunities to improve your position, why you need a mentor and how to get one, who in your company really wields power and how to reach them, how to recognize the classic signals that a downsize is coming, and how employment law works to protect you and promote your career.

Take Effective Control of Your Life
William Glasser, M.D.
1984
Book
236 pages
Personal Development
In this book William Glasser explains his exciting new "control theory"- how each of us can better control our emotions and actions to live healthier and more productive lives.

Take the Mystery Out of Media
Lorraine B. Kingdon
1994
Book
129 pages
Communication
The author stips away attitudes and misinformation that get in the way of dealing with reporters.  She shows you how to play the media game successfully to gain the publicity you need -- even if you have no experience.

Taking Charge of Your Life
Leland W. Howe
1977
Book
101 pages
Personal Development
Successful people have discovered something very important: it is up to each person to make things happen. The author of this book invites you to join those people who can overcome their human failings and live successful, meaningful lives. The method he outlines is simple, practical, and fun. The key is to recognize your unique strengths and develop them into the foundation of your personal success. By tuning into basic human needs and through a process of observing, thinking and questioning, the author shows you the road toward attaining your goals.

Taking the University to the People (2 copies)
Wayne D. Rasmussen
1989
Book
267 pages
This book celebrates the seventy-five year history of Cooperative Extension and briefly considers its potential role and continuing significance for the twenty-first century.

The Team Handbook
Peter R. Scholtes
1988
Book
Organizational Management
The Team Handbook is a practical guide to working in or with project teams.   It is packed with step-by-step instructions, illustrations, and worksheets, all showing how to implement many quality improvement principles.

Termination Trap: Best Strategies for a Job Going Sour
Stephen Cohen
1984
Book
222 pages
Career
Here's how to recognize, analyze, and cope with more than 100 common termination traps -- those work events and job interactions which signal danger of being fired. Learn which doors are opportunity and which are merely exits, how to maneuver artfully around traps, how to cooperate yet not be used, and how to understand who sets the trap. Learn broad concepts about in-groups and scapegoats, body language, how organizations work, personality types. And if the termination is inevitable, learn how to cope with the pain, shame and anger; how to handle your now ex-boss, co-workers, family; all about "out-placement experts" and how to negotiate what is best for you as you move on with your life.

T.G.I.M.: Making Your Work Fulfilling and Finding Fulfilling Work
Charles Cameron and Suzanne Elusorr
1986
Book
208 pages
Personal Development
Work satisfaction, as much as any other factor in your life, is essential for true happiness. T.G.I.M. can show you not only how to find deeper personal fulfillment from any job you may have, it can lead you toward one of the greatest discoveries you can make: finding the work you were born to do. T.G.I.M. is a practical book that aims to transform your "job" into an "affair of the heart." This book uses dozens of revealing techniques and effective self-exploration exercises.

Think Small: It's a Bold Idea
Tom Peters
1986
Pamphlet
38 pages
Organizational Management
The shape of the new, winning American competitor is becoming increasingly clear. It's the smaller, closer-to-the-customer, less hierarchical, more flexible and innovative organization. The form might be a stand-alone, entrepreneurial firm, a newly independent firm (the product of a leveraged buyout, for instance) or a "small-within-big," scaled down and newly autonomous unit within a bigger firm. This new winning form holds across all industries from cars and steel and chemicals to health care and financial services and retailing. Policy to help the new winner and throw off the remains of our obsession with huge scale enterprises is urgently needed.

Three Boxes of Life: And How to Get Out of Them
Richard N. Bolles
1981
Book
461 pages
Personal Development
This book is an introduction to life/work planning. The author demonstrates that our lives are rigidly defined into three periods based on primary activity -- education, work, and retirement. During each of the "box-like" stages, we do little other than this primary activity. In analyzing the boxes, the author provides a structure to deal with the transition into each of the three periods.

Thriving on Chaos: Handbook for a Management Revolution
Tom Peters
1987
Book
557 pages
Leadership
"There are no excellent companies." So begins Tom Peter's radical handbook for a management revolution with a manifesto whose urgent message is that in our changed and now endlessly changing world, excellence must go hand in hand with a new imperative: flexibility. Thriving on Chaos is the essential guide to this revolution. If offers both trenchant analysis and a bold program for action: 45 prescriptions specify what managers at every level must do -- and do fast -- if the organizations they lead are to survive, let alone flourish, in today's (and tomorrow's) chaotic economic environment. The prescriptions are divided into five sections: Creating Total Customer Responsiveness, Pursuing Fast-Paced Innovation, Achieving Flexibility by Empowering People, Learning to Love Change: A New View of Leadership at All Levels, and Building Systems for a World Turned Upside Down.

To Lead is To Serve
Shar McBee
1994
Book
221 pages
Volunteer Management
This book is for leaders who work with volunteer.  It is for people with big hearts and high hopes who want to give of themselves to the world.  This book is about an ancient leadership principle and also the nuts and bolts of how to attract volunteers and keep them.

Transitions: Making Sense of Life's Changes
William Bridges
1980
Book
165 pages
Time/Life Management
This book contains strategies for coping with the difficult painful and confusing times in your life. Transitions helps in identifying and coping with such critical changes in our lives. It takes us step by step through the transition process, offering skills, suggestions, and advice for negotiating each of these three perilous passages: endings, the neutral zone, and the new beginning. How we recognize endings is the key to how we can begin anew. The second hurdle of transition is a seemingly unproductive time-out when we feel disconnected from people and things in the past and emotionally unconnected to the present. In transitions, we come to beginnings only at the end, when we launch new activities. It requires an understanding of external signs and inner signals that point the way to the future.

Two Minute Management
Alex D'Alessandro
1985
Book
99 pages
Leadership
This book is about getting results by projecting the person you say you are and focusing on two special minutes that you spend with yourself before approaching people. The first part of the statement, "People are managed by your image first, then your real self-image...but only if you care to share," refers to a manager's position power, or perceived image, as the driving force behind his authority to get the job done. The second part refers to a choice that any leader has: to reach out and touch his people with real participative management, using person power. The author believes that a real commitment to our managers and companies begins with a deep understanding of the clear communication process of one person's self-image to another's self-image.

Understanding Adulthood
Barbara M. Newman and Philip R. Newman
1983
Book
385 pages
Personal Development
This book is about the challenges and opportunities for growth that occur during adulthood. It is an attempt to integrate the many thoughtful perspectives that psychologists, sociologists, anthropologists, physicians, and educators have brought to the understanding of adult life. The book combines a view of the inner experiences of adult development including health, sexuality, cognitive abilities, and personality, with a view of the powerful and dynamic contexts that most adults encounter including friendship and intimacy, family relationships, and the world of work.

Unraveling the Mystery of Health: How People Manage Stress and Stay Well
Aaron Antonovsky
1987
Book
194 pages
Stress
Despite expanded research efforts and the development of sophisticated diagnostic tools and treatment technologies, health problems still plague a large percentage of the world's population. According to the author, one reason for this is that modern medicine tends to focus merely on illness alone and treating the specific disease. The author believes that a broader approach, one based in the dynamics of well-being, is necessary if healthcare professionals are to constructively respond to the world's health problems.

Voyage: A Chartbook for Career/Life Planning
Margaret G. Anstin
1980
Book
173 pages
Career
This workbook was developed to be used in conjunction with a television course. The workbook involves the reader in an intensely personal process of looking at oneself. This course encourages the participants and helps them become more able to plan a fully successful career.

Welcome to Our Company: Your Office Manual
Yolanda Nave
1988
Book
96 pages
Career
The book is written and illustrated in cartoon style. The caricature which appears throughout portrays an employee and the everyday situations he encounters on the job. The comical illustrations include such topics as orientation, company policies, the company and you, your job, and benefits.

Whack on the Side of the Head: How to Unlock Your Mind for Innovation
Roger von Oech
1983
Book
140 pages
Creativity
A Whack On The Side Of The Head zeroes in on the 10 mental locks that prevent you from being as innovative as you can be -- and shows you what you can do to open them. In a time of great change we are most in need of creativity and innovation. Von Oech provides us with proven ways to release the creativity that is in all of us.

What Color is Your Parachute?
Richard Nelson Bolles
1985
Book
337 pages
Career
This book is a practical manual for job-hunters and career-changers. When surveys are done of successful vs. unsuccessful job-hunters, it turns out that there is a difference in the way they conduct their job-hunt. This book is written in a light tone, which serves to hold the reader's interest while showing that job hunting, self-assessment, and career planning need not be dull, arduous, awesome tasks. Other literature suggests that successful lifestyle planning requires a large investment of time and effort, but Bolles shows the reader a way to do it that is enticing.

When Giants Learn to Dance: Mastering the Challenges of Strategy, Management, and Careers in the 1990s
Rosabeth Moss Kanter
1989
Book
115 pages
Personal Development
To remain competitive, more and more companies are trimming down and getting in shape with reorganizations, new management ideas, and fresh business strategies. The impact on growth and productivity can be dramatic if the right balance is maintained. But the impact on your career may be disconcerting, if not disastrous, if you're not prepared for the emerging changes. When Giants Learn To Dance

is the first comprehensive business strategy book to address the pressing challenges facing companies and careers today. The new key to the fast track is a flexible package of skills and services that you can take anywhere.

Who's Driving Your Bus? Codependent Business Behaviors of Workaholics, Perfectionists, Martyrs, Tap Dancers, Caretakers and People-Pleasers
Earnie Larsen, Jeanette Goodstein
1993
Book
168 pages
Organizational Management
When employees bring dysfunctional habits to work, the possibilities for disaster multiply. This book looks at employees' behaviors and how they can impede an organization's long-term productivity plus shows how they can be addressed appropriately.

Wishcraft: How to Get What You Really Want
Barbara Sher and Annie Gottlieb
1979
Book
279 pages
Personal Development
This book offers a step-by-step plan to pinpoint your goals and make your dreams come true. The author speaks of the effective strategies for making real change in your life. This human, practical program puts your vague yearnings and dreams to work for you with concrete results. You'll learn to discover your strengths and skills, turn your fears and negative feelings into positive tools, diagram the path to your goal and map out target dates for meeting it, chart your progress day by day, create a support network of contacts and sources, use a buddy system to keep you on track, and much more!

Workforce America! Managing Employee Diversity as a Vital Resource
Marilyn Loden and Judy B. Rosener
1991
Book
232 pages
Diversity
This straightforward, practical guide shows that managing diversity as a vital resource can lead to increased creativity, innovation, and enhanced productivity--beneficial to both the organization and its employees. Part I focuses on the positive impact increased diversity will have on American institutions and how you can eliminate the outdated "assimilation" approach to manage diversity more effectively. Part II identifies current issues and specific strategies to help you successfully understand and manage diverse employees. Part III emphasizes what organizations and their leaders must do to manage employee diversity as a vital, profitable resource. You'll find examples of how leading-edge organizations manage diversity successfully--and what steps you must take to benefit from employee diversity in the '90s and beyond.

Working Woman Book: How to be Everything to Everyone
Barbara and Jim Dale
1985
Book
128 pages
Balance
The book is written and illustrated in cartoon style. The authors recognize the working woman for what she is--tired--in a humorous book that proves nothing inspires like a good laugh. The working woman caricature which appears in this book depicts a woman whose success is one of the most entertaining reminders around that working women with families are dying to have someone recognize the absurdity of their daily balancing acts.

Your Perfect Right: A Guide to Assertive Learning
Robert E. Alberti, Ph.D. and Michael L. Emmons, Ph.D.
1983
Book
212 pages
Personal Development
This assertiveness training classic features new material on relationships, thinking assertively, anger expression, and overcoming anxiety. The procedures are designed to help you improve personal relationships, express needs and feelings more effectively, use anger constructively, face uncomfortable situations in a straightforward, honest way, and build self-confidence. This book will show you the important differences among passive non-assertion, aggressive bullishness, and the honest-and-expressive-but-not-pushy brand of assertiveness which can help you express yourself positively and respect others at the same time.

Your Public Best: The Complete Guide to Making Successful Public Appearances in the Meeting Room, on the Platform, and on TV
Lillian Brown
1989
Book
214 pages
Communication
Success isn't just a question of working hard or even knowing somebody. People have to read you as a success -- and that means looking your best and getting the message across effectively each and every time you appear in public. In this book, the author offers individuals everywhere the same detailed, no-nonsense advice she gives to the pros on personal appearance, voice improvement, public speaking, handling the media, and appearing on television. No matter who you are, you will find something in this book to help you become a better public person.


Books can be checked out for one month, audio and video tapes for two weeks. Contact the Distribution Center at dctr@ndsuext.nodak.edu or 701 231-7399 to check out Staff Resource Library materials, or stop by Morrill 10 to browse the shelves.