North Dakota State University
NDSU Extension Service

Communication -- Audiocassettes & CDs

Communication Skills for Secretaries
Kathleen J. Hansell
1981, 6 tapes
This program includes a comprehensive workbook and a six-cassette set on the communications process, letter and memo formats, language skills, effective writing, writing for results, listening skills, speaking skills, telephone skills, nonverbal communication, meetings, making a presentation, and special secretarial skills.

Eats, Shoots and Leaves: The Zero Tolerance Approach to Punctuation
Lynne Truss
2003, 70-minute CD
Lynne Truss has written a hilarious book about the importance of punctuation. The title is a perfect example of why writers must use punctuation, and in the right places. Here’s the story: A panda walks into a restaurant, orders a sandwich, eats it, and then draws a gun and fires two shots into the air. When the confused waiter wants to know why, the panda tosses him a badly punctuated wildlife manual. The manual describes a panda as a "black-and-white bear-like mammal, native to China. Eats, shoots and leaves."

How to Get Your Point Across in 30 Seconds or Less
Milo O. Frank
1985, 45 minutes
You can get your point across in 30 seconds. Media research proves it. Television commercials capitalize on it. People are only able to give their full, undivided attention in 30 second "bites." Milo Frank, former CBS-TV talent and casting head who teaches communication skills to the top executives of such Fortune 500 companies as AT&T, IBM, and Bank of America, shows you how easy it is to get your point across in 30 seconds and get what you want.

Power Business Writing
Patricia Westheimer
1991, two 45-minute cassettes and listening guide
This step-by-step program will help you create and organize multiple ideas with mind mapping, free yourself from old schoolbook myths, learn to trust your own sense of creativity and increase your writing speed dramatically.

That's Not What I Meant!
Deborah Tannen
1991, 90 minutes
Conversation is the key to any relationship and, as sociolinguistic expert Deborah Tannen reveals, style is the key to any conversation. In this audio program, Dr. Tannen helps you recognize your own conversational style and understand the styles of others, and includes dramatized vignettes to illustrate those differences.

WordPower Vocabulary Builder
A. Rae Price
1987, 4 tapes
How to build a vocabulary people notice, respond to and respect. These tapes will help you increase your verbal impact, earn respect for your intellect, feel confident conversing in any business or social situation, and understand more of what you read and hear. The tapes will help you understand words, remember them and use them.



Books can be checked out for one month, audio and video tapes for two weeks. Contact the Distribution Center at or 701 231-7882 to check out Staff Resource Library materials, or stop by Morrill 10 to browse the shelves.