North Dakota State University
NDSU Extension Service
Communication -- Audiocassettes &
Communication Skills for Secretaries
Kathleen J. Hansell
This program includes a comprehensive workbook and a six-cassette set on the
communications process, letter and memo formats, language skills, effective writing,
writing for results, listening skills, speaking skills, telephone skills, nonverbal
communication, meetings, making a presentation, and special secretarial skills.
Eats, Shoots and Leaves: The Zero Tolerance Approach to
2003, 70-minute CD
Lynne Truss has written a hilarious book about the importance of punctuation.
The title is a perfect example of why writers must use punctuation, and in the
right places. Here’s the story: A panda walks into a restaurant, orders a
sandwich, eats it, and then draws a gun and fires two shots into the air. When
the confused waiter wants to know why, the panda tosses him a badly punctuated
wildlife manual. The manual describes a panda as a "black-and-white bear-like
mammal, native to China. Eats, shoots and leaves."
How to Get Your Point Across in 30 Seconds or Less
Milo O. Frank
You can get your point across in 30 seconds. Media research proves it. Television
commercials capitalize on it. People are only able to give their full, undivided attention
in 30 second "bites." Milo Frank, former CBS-TV talent and casting head who
teaches communication skills to the top executives of such Fortune 500 companies as
AT&T, IBM, and Bank of America, shows you how easy it is to get your point across in
30 seconds and get what you want.
Power Business Writing
1991, two 45-minute cassettes and listening guide
This step-by-step program will help you create and organize multiple ideas with mind
mapping, free yourself from old schoolbook myths, learn to trust your own sense of
creativity and increase your writing speed dramatically.
That's Not What I Meant!
1991, 90 minutes
Conversation is the key to any relationship and, as sociolinguistic expert
Deborah Tannen reveals, style is the key to any conversation. In this audio
program, Dr. Tannen helps you recognize your own conversational style and
understand the styles of others, and includes dramatized vignettes to illustrate
WordPower Vocabulary Builder
A. Rae Price
How to build a vocabulary people notice, respond to and respect. These tapes will help you
increase your verbal impact, earn respect for your intellect, feel confident conversing in
any business or social situation, and understand more of what you read and hear. The tapes
will help you understand words, remember them and use them.
Books can be checked out for one month, audio and video tapes for
two weeks. Contact the Distribution Center at NDSU.email@example.com or 701 231-7882 to check out Staff Resource Library materials, or stop by Morrill 10 to
browse the shelves.