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RECENT PRESENTATIONS

Effective Social Media: Lessons Learned

Slides with Narrative

Service: A Tool for Gaining and Retaining Customers

Slides

Networking and Marketing

Slides

 

JUST RELEASED IMPACTS

ND Growing Local Foods Impact Report

Stories from the Project

Ugly Food

More stories


LATEST TIPS AND TOOLS

November Newsletter

Small Business Savvy Articles

Customer Service Begins Before the Sale

Local Foods are Local Businesses

Small Business Saturday 2016

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2011 Index

 

Startup

  • 4/11 Startup Rates; Most Important Owner Trait
  • 10/11 - Common Start-Up Mistakes
  • 11/11 - Starting a Business; Business Ideas; Moving From a Hobby
  • 12/11 - Starting a Business

Business Planning/Strategy

  • 6/11 - Free SBA Online Export Planning Tools
  • 9/11 - The Business Model

Marketing

  • 6/11 - Business Card Remains Essential; Data at Your Fingertips
  • 7/11 - DIY Marketing; QR Codes
  • 8/11 - Getting Visible
  • 9/11 - Charitable Donations; Watch the Competition; New 4 P's of Marketing
  • 10/11 - Business Cards; Branding; Using Video
  • 12/11 - When Marketing Goes Wrong; Finding Local Businesses; Picking Your Name

Customer Service

  • 4/11 - Customer Relations
  • 8/11 - Customer Relations that Sour
  • 11/11 - Customer Service Like a Big Business; Age of the Customer
  • 12/11 - Importance of Customer Service; Customer Loyalty; What Drives Customers Away?; Apologies When You Mess Up

Pricing, Finance and Tax

  • 4/11 - Small Business Tax Gap; Taxes on Internet Sales; Understanding the Numbers
  • 7/11 - Break Even & Cash Flow
  • 8/11 - SARE Farmer Rancher Grants; Finding Money
  • 9/11 - Working with Your Banker; Is Cheaper Better?
  • 12/11 - Business Pricing; Cash Mobs

E-Commerce, Online and Technology Resources

  • 5/11 - Managing Your Online Reputation; One Way to Start Online
  • 7/11 - Marketing Tips for Online; Claim Your Google Place
  • 8/11 - Business Website
  • 10/11 - Social Media and Customer Service
  • 11/11 - Facebook as Marketing; Curation and Marketing

Legal and Regulatory

 

Operations

  • 10/11 - Disaster Protection
  • 12/11 - Changes in Postal Service; Working From Home

General Success Tips

  • 5/11 - 7 Success Principles; Time Management
  • 7/11 - Plan for Retirement
  • 8/11 - Tips for Home-Based Business Owner
  • 11/11 - Recharging in 2012
  • 12/11 - Year-End Evaluation; Watch Your Industry

Misc Tips

  • ND Farmers Markets and Growers are on Google
  • 7/11 - Help From "Entrepreneurs and Their Communities"
  • 8/11 - Entrepreneurs and Their Communities Resource
  • 10/11 - Broadband and Rural Growth
  • 11/11 - Who is Starting a Business?
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