2011 Index
Startup
- 4/11 Startup Rates; Most Important Owner Trait
- 10/11 - Common Start-Up Mistakes
- 11/11 - Starting a Business; Business Ideas; Moving From a Hobby
- 12/11 - Starting a Business
Business Planning/Strategy
- 6/11 - Free SBA Online Export Planning Tools
- 9/11 - The Business Model
Marketing
- 6/11 - Business Card Remains Essential; Data at Your Fingertips
- 7/11 - DIY Marketing; QR Codes
- 8/11 - Getting Visible
- 9/11 - Charitable Donations; Watch the Competition; New 4 P's of Marketing
- 10/11 - Business Cards; Branding; Using Video
- 12/11 - When Marketing Goes Wrong; Finding Local Businesses; Picking Your Name
Customer Service
- 4/11 - Customer Relations
- 8/11 - Customer Relations that Sour
- 11/11 - Customer Service Like a Big Business; Age of the Customer
- 12/11 - Importance of Customer Service; Customer Loyalty; What Drives Customers Away?; Apologies When You Mess Up
Pricing, Finance and Tax
- 4/11 - Small Business Tax Gap; Taxes on Internet Sales; Understanding the Numbers
- 7/11 - Break Even & Cash Flow
- 8/11 - SARE Farmer Rancher Grants; Finding Money
- 9/11 - Working with Your Banker; Is Cheaper Better?
- 12/11 - Business Pricing; Cash Mobs
E-Commerce, Online and Technology Resources
- 5/11 - Managing Your Online Reputation; One Way to Start Online
- 7/11 - Marketing Tips for Online; Claim Your Google Place
- 8/11 - Business Website
- 10/11 - Social Media and Customer Service
- 11/11 - Facebook as Marketing; Curation and Marketing
Legal and Regulatory
Operations
- 10/11 - Disaster Protection
- 12/11 - Changes in Postal Service; Working From Home
General Success Tips
- 5/11 - 7 Success Principles; Time Management
- 7/11 - Plan for Retirement
- 8/11 - Tips for Home-Based Business Owner
- 11/11 - Recharging in 2012
- 12/11 - Year-End Evaluation; Watch Your Industry
Misc Tips
- ND Farmers Markets and Growers are on Google
- 7/11 - Help From "Entrepreneurs and Their Communities"
- 8/11 - Entrepreneurs and Their Communities Resource
- 10/11 - Broadband and Rural Growth
- 11/11 - Who is Starting a Business?