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2020 Support Staff Conference

April 21-23, 2020 | Virtual Conference

The 2020 Support Staff Conference is going virtual! The program will consist of three live streamed sessions and a collection of short prerecorded videos that will be available for attendees to watch during the three days of conference.

Live Program

Dare to Lead

Jill Nelson, Professor, School of Education

Being a leader is not about your title or position, a leader is someone who, “takes responsibility for finding the potential in people and processes AND who has the courage to develop that potential (Brown, 2018).  In this session, you will learn what the Heart of Daring Leadership is, and the Four Skill Sets of Courage for Daring Leaders.  You will learn more about yourself as a leader and have a clearer picture of where you want to show up more courageously in your work life.

Live on Tuesday April 21 Recording here

Question Behind the Question: Practicing Personal Accountability at Work and in Life

Kristina Astrup, Associate Director of Organizational Development

Personal accountability is lacking in today’s work environment. During this workshop we will work together to find the Question Behind the Question and learn what to really ask yourself to eliminate blame, victim thinking, complaining, and procrastination.  No organization – or individual – can successfully achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.  When personal accountability becomes a core and guiding value in a person’s life, great things happen! 

Live on Wednesday, April 22 Recording here

Resources from presenter:

Mini 7 Habits of Highly Successful People Workshop

Jodi Bruns, Leadership and Civic Engagement Specialist, and Deb Theurer, Extension Parent Educator

Habits are powerful forces in our lives. They determine our level of effectiveness or ineffectiveness. The purpose of The 7 Habits of Highly Effective People is to help you lead your life in a truly effective way. They represent a proven process of personal and interpersonal growth that can have an immediate and lasting impact. Jodi Bruns, leadership and civic engagement specialist, will lead you through a 7 Habits “mini session” with focus on putting first things first, taking care of yourself, and talking and listening empathetically.

Live on Thursday, April 23 Recording here

Resources from presenter: PowerPoint Slides

Video Lineup

Check back after the first live session for videos on the following topics.

4hOnline 2.0 Member Enrollment - Video
4hOnline 2.0 | Get an insider’s look at the new version 2.0. (9 minutes)

Fair Entry - Video
Dean Aakre | Watch this video for a brief tutorial on the basic navigation of FairEntry and its common functions. (11 minutes)

Get the Facts on the New Nutrition Facts Label - Part I - Video
Julie Garden-Robinson | By 2021, all food packages in the grocery store will have new Nutrition Facts labels. Learn to decipher the new information coming our way about nutrition. (14 minutes)

Get the Facts on the New Nutrition Facts Label - Part II-  Video
Test what you learned in Part I through this interactive game. Complete the Bingo challenge and enter a survey for a chance to win a prize. (18 minutes)

Files required before watching the video: Nutrition Facts Label Bingo

Cybersecurity in the Time of COVID-19-  Video
Jeff Gimbal | Learn about unique security concerns related to the COVID-19 situation as well as general tips for maintaining security online. (11 minutes)

Setting Up Online Surveys-  Video
Bob Bertsch | Watch an overview of the three free survey options available through NDSU: Microsoft Forms, Google Forms and Qualtrics. We'll walk through the best practices for each tool and take a look at how to set up a simple survey in each. (12 minutes)

Best Practices for Facebook Pages- Video
Sonja Fuchs | Learn how to better manage your Facebook page. We will discuss scheduling, insights and sharing. (11 minutes)

Dare to Design -Video
Dave Haasser, Deb Tanner | Explore four design concepts and dare to go beyond just putting information on a page. (1 minute)
Download Powerful Publications for a useful design guide as you work through your next design project.

Write the Right Word - Video
Becky Koch | Trying to decide whether to use a comma or not? Can’t remember if the word is hyphenated? Watch this video to learn a few writing guidelines.

Design in Canva - Video
Kelli Anderson | Learn how Agriculture Communication specialist Kelli Anderson uses the free online design program Canva to create social media graphics that have the correct NDSU Extension branding. She’ll teach you how to upload your county Extension logo and use NDSU colors to create eye-catching graphics. (15 minutes)

Using SharePoint for Internal Collaboration- Video
Elizabeth Cronin | With the major overhaul of NDSU Agriculture's web presence, many web resources meant for internal audiences will be moving to SharePoint. Learn more about this tool, features already being used and how you can leverage it for sharing your own internal information. (10 minutes)

If you are interested in starting your own site, complete the NDSU SharePoint request form. Email with questions about using any of the features she describes in the video.

Mind Mapping - Video
Jodi Bruns | A mind map is an easy way to brainstorm thoughts organically without worrying about order and structure. It allows you to visually structure your ideas to help with analysis and recall. A mind map can turn a long list of monotonous information into a colorful, memorable and highly organized diagram that works in line with your brain's natural way of doing things. (9 minutes)

Getting Organized in OneNote - Video
Elizabeth Cronin | Looking for a way to step up and organize important notes and information? OneNote can help! Pick up a few ideas for incorporating OneNote into your work and personal life. (11 minutes)


Note about the Microsoft Office Specialist Certification exams that were scheduled for the in-person conference:

The proctored exams for Microsoft Office Specialist certification have been cancelled. NDSU's Technology Learning and Media Center is looking into ways to offer proctored exams remotely. You can check their website for updates.


Dawn Ueckert, Golden Valley/Billings (west district) -- chair
Haley Mygland, Pierce County (central district)
Robbi Hopkins, Ransom County (east district)
Micki Mertz, 4-H Youth Development
Kelly Stehr, Williston REC

Administrative Liaison: Becky Koch
Conference Coordinator: Elizabeth Cronin

Filed under: Conference
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