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What is a Quarantined Email?

You're probably familiar with Microsoft Outlook's Clutter and Junk folders for email. Emails can also be "Quarantined" as a warning.

Clutter

Clutter helps keep less important messages out of your inbox by moving them to the Clutter folder. If you find the message in Clutter to be valuable, move it to your inbox. If not, delete it. Clutter “learns” by you actions of deleting or moving messages.

Junk

Most of us are know what junk email is. NDSU ITS and Microsoft have filters in place that can flag junk mail and put it in that folder. Some legitimate messages might end up in your Junk folder, so it’s always a good idea to move it to the inbox or right click on it and not block the sender or domain the message comes from. 

NDSU ITS has standardized junk mail filtering set up on the back end but do you know you can customize filters on your junk mail? Learn how to block particular messages or or prevent trusted senders from being blocked.

Quarantine


Sometimes junk mail goes into a Quarantine state because the message is spam-ish or potentially malicious. Like Junk mail, you can choose to move Quarantined messages to your inbox or delete it. After two weeks, the quarantined messages will expire and not be accessible.

The Quarantine warning message comes from Quarantine.messaging.microsoft.com with the subject line "Spam Notification" (like in the screen grab below) and tells you the email is in the Junk folder.

 

spam notification screenshot

 

Read about Spam vs. Junk vs. Quarantined emails here

, Web Technology Specialist, 701-231-6403
, IT Systems Specialist, 701-231-6395

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