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Upcoming Computer Support Changes May Affect You

NDSU will be retiring support for Windows XP at the end of June. Any computer, on or off campus, still running Windows XP will need to either be upgraded  to Windows 7 or replaced with a newer model to continue receiving technical support.

To find out if your computer can be upgraded, visit the Ag IT Advisory Group (AITAG) hardware baseline and compare your computer to the Windows 7 upgrade table. If your computer is the same model or newer than the computers listed, you can request an upgrade through your departmental software contact. If you have questions, contact the ITS help desk at (701) 231-8685, Option 1.

For those of you on campus, the switch from Novell to Active Directory (AD) is drawing near. In about one month, everyone with computers not migrated will not automatically connect to the shared drives. In the next couple weeks, many of you will receive email from the NDSU help desk discussing the migration of the U, S and X drives. These messages will provide details on the upcoming move and what you need to do (if anything) to prepare. Please be sure to read these messages!

Since computers running Windows XP are not being connected to the Active Directory, they will need to be connected to the new shared drives manually. More information can be found on the ITS File Services website under Connect to Windows File Services.

Jerry Ranum, Desktop Support Specialist; ITS Help Desk, (701) 231-8685

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