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Think about your email subject line from the receiver's point of view. The more specific the better. For example, our account tech had a slew of messages titled "Bill," and it took her forever to find specific bills until the senders started putting more detail about each bill in the subject line. I receive quite a few emails that are just say "Fall Conference." I have to dig through multiple emails when I go to that folder to find a message about a specific fall conference issue. Also, generic subject lines such as "Question" and "Need Your Help" are more apt to get thrown out by the spam filters.

Since many email messages now also are Microsoft Outlook calendar events, include a subject line that concisely makes sense on people's calendars.

If you send an email message that goes into a junk mail folder, don't bother to resend because it will probably just end up in the junk mail folder again. We all need to be responsible for checking our junk mail folders regularly.

Just because you delete a message doesn't mean it's really deleted. Click on "Deleted Items" in Microsoft Outlook and permanently delete them to save space and possibly improve speed.

 

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