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Friendly Reminder About Email Etiquette

Here's part of an email I recently received from an Extension Agent:

"I often see emails from agents with lots of capital letters and exclamation marks when I’m sure they don’t mean to come across that way." 

She was wondering if Ag Comm has any resources about email etiquette and Becky Koch pointed the agent to this Let's Communicate article about email etiquette.

In the example below, ALL CAPS can come across as SHOUTING and it's actually easier on the eye to read non-ALL CAPS text. The use of more than several exclamation marks is unnecessary.

Email screenshot

 

 

 

 

 

 

 

 

 

 

 

, Web Technology Specialist, 701-231-6403

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