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Delete Files in Deleted Items & Junk Email Folders

Keeping Outlook clean by removing unnecessary files is an important part of keeping Outlook running smoothly. As with any program, the more files or messages it has to track, the harder it works. As the number of email messages grows, Outlook can take longer to start and can sometimes be a little sluggish to use.

In the past, the NDSU email server automatically deleted all items in the deleted and junk email folders after 30 days. However, this is no longer the case. Because of this, we strongly encourage everyone to periodically check and clean out your Deleted Items and Junk Email folders. To do this, open Outlook and locate the appropriate folder in the list on the left side of your screen. Then, right-click on the folder name and select Empty Folder.

Permanently removing messages can be stressful for some people. The chance that an important message may have accidentally ended up in the Deleted Items or Junk Email folders can cause people to avoid cleaning them out from time to time. Fortunately, if you discover you accidentally removed a message that you still need, Outlook has the ability to recover messages that were recently removed. Just locate the folder the message was removed from, right-click on it and select Recover Deleted Items. This will open a window with a list of recently deleted messages. Select the message you want to recover, and at the top, click on the Recover Selected Items button (looks like an envelope).  The item you recovered will be added back into your folder. If you have multiple messages to recover, you can do that, too. Just hold down the Ctrl key while clicking on the messages you want to recover or press Ctrl + A to select them all.

Jerry Ranum; ITS Help Desk, (701) 231-8685

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