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Phishing Emails Designed to Hijack your Email Account

Have you received an email that said your account has exceeded the set quotas and that you must click on the link to request more space? If you do this, your account information is recorded.

If you fall for this phishing scam, your emails start being forwarded to another email address. The captured credentials are used to hijack your email account to send spam emails that benefit the hijacker. The hijacker keeps your account open to prevent you from being able to use your account normally.

If Microsoft observes spam being sent via an email address, they will block that account from sending any emails at all.

Email ForwardingThe cure? Go to the Webmail link on the NDSU home page under Online Services and login. Go to the settings gear icon in the upper right, type "forward" in the search box and hit return. Left click on Forwarding. If your account has been hijacked, you'll see the hijacked address.

If your email is being forwarded to another address, you must stop the forwarding and  immediately change your email password. This stops the forwarding process and eventually prompts the hijacker to log back into the account. Since the hijacker doesn’t know the new password, your account can no longer be used.

After stopping forwarding and changing your password, you should be able to use your email account normally again. However, if sending and receiving is not working, Microsoft may have blocked your account. Call the NDSU Help Desk so the account can be checked.

NDSU will never send an email asking you to provide information about your email account. The phishing emails contain a link. If you mouse over that link, do not click on it. A small box will appear showing the address that is not NDSU related.

If you question an email you received, call the Help Desk or contact someone in your support group (ITS or Ag Comm Computer Services) before taking any action.

Blair Johnson, Desktop Support Specialist; NDSU Help Desk, 701-231-8685 Option 1


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Promoting Design Your Succession Plan Workshops

A picture is worth a thousand words, so they say! The DYSP team, with creative and technical assistance from John Grindahl, has created four new eye-catching, attention-getting posters to promote Design Your Succession Plan (DYSP) workshops. The posters are very likely to get an emotional reaction and be conversation starters! 





Each poster is laminated and 22" wide by 28" long.

The posters are available for checkout, or you can create customized posters for your county. Contact to reserve and checkout any or all of the posters. Contact to order and purchase your own customized posters.

, Extension Agent, 701-724-3355, ext. 130

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Internet Trends in 2016

The Internet Trends 2016 report released last month shows interesting insights for people in all kinds of business.

The report consists of 213 slides that I think are well worth the read. Here are some interestinWi-fi symbolg things I found:

  • Video Evolution is accelerating (slide 76)
  • Messaging for Customer Service (slides 104, 105)
  • How to Reach Your Audience (slide 107)
  • Day in the Life of a Mobile User (slide 109)
  • Voice as Computer Interface (slide 116)
  • Voice Assistance Rises (slides 120-122)
  • Search using Voice (slide 125)
  • Why and where using Voice (slide 127)

2016 Internet Trends Report

, Web Technology Specialist, 701-231-6403

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Write the Right Word: Who and Whom

Some of you may remember vaguely that your English teacher tried to drill into you when to use “who” and when to use “whom.”

Technically, “who” is a pronoun that refers to people and animals with a name. It always is the subject of a sentence, clause or phrase. “Whom” is a used when someone is the object of a verb or preposition.

But you have a much easier way to decide which to use: Substitute “he” for “who” and “him” for “whom.” Here are some examples followed by how to run the “he/him” test on the sentence:

  • Who is there? (He is there.)
  • Whom do you wish to see? (I wish to see him.)
  • Marianne wondered with whom she would be partnered in the lab. (She wondered whether she would be partnered with him.)
  • John could select whomever he wanted to receive a share of the prize money. (John wanted to share the prize money with him.)
  • Give the ticket to who you think wants it. (You think he wants the ticket.)

, Information Specialist, 701-231-5391

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Ag Comm Webinar: Publications Update

In this July 20, 2106 webinar recording, you'll learn about Ag Communication's process of creating and revising numbered publications that makes the process go smoothly. Also, learn about the digital initiative, where Ag Comm is busy converting 750 publication PDFs to be mobile friendly.

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Microsoft Office 365 “Sites” are now “SharePoint”

Office 365 screenshot

Don’t fret if your Sites look a little different and have a new name, SharePoint. SharePoint is one of the web-based Microsoft applications in Office 365. SharePoint allows groups to set up secure collaborative sites where members can store, organize, share and access information from almost any device.

OneDrive is a similar Office 365 tool but is a personal site that can be shared. A big difference is that if the OneDrive owner leaves NDSU, the site disappears. SharePoint is created with multiple administrators so can continue as members come and go.

All NDSU faculty and staff have access to Office 365. If you’ve never logged in, instructions and information are at the bottom of NDSU ITS’ Collaboration and Storage page. Or just go to the NDSU home page, click on Online Services then Webmail, though Office 365 includes much more than webmail. Office 365 allows you access to all your Microsoft Office applications that are on the web through any device from any location. For example, if you save your documents in OneDrive instead of on your personal computer, you can access them from your brother's computer when you're visiting or from the hotel's computer when you're traveling or from your phone when you're on the go.

SharePoint video by Microsoft (1:55)


Sonja Fuchs, Web Technology Specialist, 701-231-643

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Joining an IVN Conference Call from Offsite

Connecting to a Videoconference from Your Computer, Tablet or Smartphone

 Polycom RealPresence software is available for participants who cannot attend a meeting from a videoconference (IVN) site. There are two RealPresence applications: one for desktop and one for mobile.

 The RealPresence Desktop application is for a laptop or desktop computer, preferably if the participant needs both audio and video and has a computer with fast Internet connection.

 The RealPresence Mobile application is for a tablet or smartphone and is best used for a short meeting needing audio and video while you’re on the go.

 To use either, you first must have an account. Contact me two weeks prior to your event to get started. Your account will be good for one year.

 NDSU has licenses available, so there is no cost for this software.

Connecting to a Videoconference from Your Telephone

 If someone is unable to participate at a site or by computer or smartphone but is available by phone, an audio connection can be added to the videoconference event.  

 I need to know in advance to add audio to the reservation. With the audio connection scheduled, the participant will dial 701-328-1601. The passcode will be the reservation number followed by the # sign.

 There is no fee to add audio lines. Up to 40 audio lines can be added to a videoconference.

 See the Ag Comm videoconferencing website for more information.

Elizabeth Cronin, Ag Communication Administrative Assistant, 701-231-7881

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Office 2010 Support Going Away

This fall Microsoft will be ending support for Office 2010 as part of it's Office product life cycle.  In response to these upcoming changes, we will also be dropping support for Office Office Logo2010 and assisting those affected in the transition to Office 2016.  If you or someone else in your office is still running Office 2010, we strongly encourage you to upgrade to Office 2016 at your earliest convenience. 

If you're not sure what version of Office you have, Microsoft has online instructions on how to locate your Office version.

Depending on where your computer is located, the upgrade method will vary:

On Campus

If you are located on campus and have a computer supported by Ag Communication, you can start the software upgrade at your convenience using the following steps:

  • Navigate to Start -> All Programs -> Microsoft System Center and select Software Center
  • In the window that appears, make sure the Available Software tab is highlighted and then check the box next to Ag_Microsoft Office Professional Plus 2016.  Click on the Install button in the lower right hand corner to start the installation.

Software Center - Office

The total installation time should be approximately 20 - 30 minutes.

If you are located on campus and are supported by Ag Communication but do not see the Software Center, please contact us so that we can assist you.  If you have a computer that is NOT supported by Ag Communication, please contact NDSU Software Licensing  or your departmental technical support person to obtain a copy of the installation software.

Off Campus

For county and REC computers, an Ag technician will need to remotely connect to their computer and install Office 2016 over the network utilizing our instant remote support tool.  Please contact the Ag technicians directly to schedule a time to perform the upgrade.

Please let us know if you have any questions.

, Ag Comm Computer Services  |  , 701-231-8685 Option 1

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Write the Right Word: Between, Among, Either, Neither

Despite the way they often are used, “among” and “between” are not interchangeable.

“Between” expresses the relationship of two - repeat, two - people or things or two sets of people or things. For example: “I had to decide between lasagna and chicken.” “Negotiations are under way between XYZ Co. officials and the company’s pipefitters and mechanics.” In this case, the pipefitters and mechanics are considered one group of employees.

Use “among” when expressing the relationship of three or more people or things. For instance: “The profits from the sale of the business were divided among the four owners.”

“Either” and “neither” also indict a relationship of two things or people. But be careful how you use them.

Don’t use “either” or “neither” in a sentence that includes the two things or people. Use them only when the people or things you are talking about are clear from the context. For example: “I can’t decide whether I want chocolate or vanilla ice cream. Either would be fine.”

Do not say, “I can’t decide whether I want either chocolate or vanilla ice cream.” You don’t need the “either” because you are listing the options.

The same rule applies to “neither.” For instance: “My lunch choices are tacos or pizza. Neither appeals to me today.”

, Information Specialist, 701-231-5391

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Two Great Tips for Your Smartphone

Bookmark for Your Home Screen

Is there a website you visit often or is there a page that takes forever to get to because there’s so many taps you must do?

Like your desktop PC, bookmarks can be used on your smartphone too.

smartphone screenshot with folder and bookmark

Bookmarking a favorite page can save you much time, tapping and scrolling and most importantly, get you to the information you’re seeking right away.

Here’s a great how-to from one of my favorite tech blogs I follow, How to Geek.

Organize Your Apps

You can use folders on your smartphone to organize your apps. For instance, you could have a social media folder that houses all your accounts.

Folders can also give you more “real estate” on your home screen, because you can add up to 4 apps in a folder.

All you have to do is tap and hold one app and then move it on to another app and a folder will be created. On Androids, you can have up to four apps in a folder. On iPad, you can do many more.

Contact me if you have trouble with either of these tips.

Sonja Fuchs, Web Technology Specialist, 701-231-6403

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