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Online Communication Has Changed
Extension's customers are changing. They access information through devices and media that didn't exist 10 years ago.
Located in Why Change?
Why Change?
Wondering why we should even bother with this "working differently" business? Check out the resources below to find out how our customers and environment are changing, and why we need to change with them.
We Cannot Address Our Future While Stuck In The Past
We need to change the way we communicate online, but we cannot address the future with an organizational structure built to address the needs of the past. That's why Working Differently is not just about using new tools, but about changing the way we communicate.
Located in Why Change?
Working Differently Focus Groups - December 2010
Two focus groups met in December 2010 to start the conversation about Working Differently. Summaries of both meetings are included with this article.
Located in Feedback
Online Communication Trends
These trends illustrate how the relationship between people and information is changing.
Located in Why Change?
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