Agriculture Communication


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Agriculture Communication

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Eduroam Connection Issues

Recently, some changes were made to the Eduroam wireless network that now requires Windows to prompt for your NDSU email address ( and your NDSU (not NDUS) password to connect.

Unfortunately, in some cases, people are not seeing the login prompt.  Generally, this is caused by Windows failing to clear out its previously stored credentials. When attempting to connect, Windows continues to try log into the wireless using your old credentials which no longer work.

To fix this, you will need to locate the network management screen within Windows and clear out the old credentials..  The instructions to get to this screen is different depending on which version of Windows you have.

Windows 7:

  • Click on Start > Control Panel.
  • In the Control Panel window, in the upper right-hand corner, locate the View by option.  Set it to small icons if it is not already set.
  • Now, in the list of icons, click on Network and Sharing Center
  • In the Network and Sharing Center screen, on the left, click on the link labeled Manage Wireless Networks
  • Locate the eduroam wireless network in the list that appears, right click on it and select Remove to delete it.

Windows 10:

  • Click on Start > Settings Gear icon Windows 10 Settings Icon on the left side of your start menu.
  • Click the Network & Internet Option
  • Click Wi-Fi on the left hand side
  • Near the top of the screen, click on Manage known networks
  • Locate the eduroam wireless network in the list, left click on it and click the Forget button that appears.

Once you have performed this task, try re-connect to eduroam again.  This time it should prompt you for a login and password.  If it does not, the issue may be more in-depth and require a technician visit.  For these situations please contact the  (231-8685) for additional assistance and to submit a ticket.

, IT Systems Specialist 

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3 Tips for Searching Our Websites

With thousands of pages in our domain, finding something through our custom Google Search can be difficult sometimes. Here are 3 search tips that might help.

  1. Use quotes to search for an exact phrase
    Putting quotation marks around your search phrase returns results that contain those exact words in that exact order.
    Here are the results of search on our sites for a news release titled "Net Farm Income Drops 30 Percent."
    Search results for net farm income drops without quotes
    The news release I was looking for came up first, but the results also include items that contain the word "dropped" instead of "drops" and items that have the words "net farm income" in that order, but not "net farm income drops."
    Here are the search results when I included quotation marks. All the results include the specific words I searched for in the specific order I wanted them in.
    Search results for net farm income drops with quotes

  2. Include and exclude keywords
    You can emphasize keywords in your search by putting + (a plus sign) in front of them and exclude other keywords by putting - (a minus sign) in front of them. Here's a search of our sites for the keyword "stress."
    Search results for stress without exclusions or emphasis
    3 of the top 5 results are related to farm and ranch stress, but what if I'm looking for items about other kinds of stress? In the search below, I emphasized stress, (+stress) and excluded farm (-farm) and ranch (-ranch), removing the farm and ranch stress items from my search results.
    Search results for stress with emphasis and exclusion

  3. Use "allintitle" to search for words in a title
    Sometimes we know or have a good idea of the title of the item we are searching for. In the example below, I was searching for a particular publication about feeding corn to beef cattle, so I searched for the keywords "corn," "beef"," and "cattle."
    Search results for corn beef cattle
    The publication I was looking for came up first, but I also got results about feeding wheat and utilizing corn residue. In the next example, I used the "allintitle:" command, so my results include only items that have all 3 of my keywords in the title.
    Search results for corn beef cattle using allintitle command
    Because I used "allintitle:" I only got 4 results back, all of which include all 3 of my keywords in the title.

These tips work in any Google search, not just the custom search on our domain, so try them out and let me know if they help you find what you are looking for.

Bob Bertsch, Web Technology Specialist, 701-231-7381

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Write the Right Word: When Not to Use an Apostrophe

Apostrophes often indicate letters are missing in a word, such as 4-H’er. 4-H’er is a shortened version of “4-H member.” The apostrophe takes the place of the letters “memb.”

Apostrophes also can denote possession, such as in “Sarah’s book.” The apostrophe indicates the book belongs to Sarah.

But you don’t need an apostrophe in a word ending in “s” when it is used primarily as a description. For example: owners manual, teachers college, RedHawks pitcher, producers request.

The line between possession and description can be a little fuzzy. So here’s an easy way to remember the difference: Don’t use an apostrophe if you can use “for” or “by” in the phrase. For instance: a manual for owners, a college for teachers, a pitcher for the RedHawks, a request by producers.

, Information Specialist, 701-231-5391

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Ag Comm Webinar: Time Lapse Photography

Andy Robinson, NDSU and U of MN Extension Agronomist, and Bruce Sundeen with NDSU Agriculture Communication host this months Ag Comm webinar.

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Write the Right Word: Because vs. Since

Despite the way they're often used, “because” and “since” do not mean the same thing and shouldn’t be used interchangeably.

Use “because” to indicate a cause-and-effect relationship. For example: “He went to the store because his mother needed milk and bread.” Or this: “I stayed home because I have a cold.”

Use “since” to indicate the passage of time. “ABC Co. has been in business since 1964.”

Here’s an easy way to remember which word is correct: Use “because” if you are indicating a cause. So in the examples, the cold caused me to stay home and the mother’s need for groceries caused the man to go to the store.

, Information Specialist, 701-231-5391

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How to Get to Your Skype Conversation History

"What was that link again?"

Whether it’s sharing your desktop with me to troubleshoot a problem, sharing a presentation, or ("direct" or "instant") messaging, Skype is a great way to communicate. Meetings can be recorded for future reference, and so can messaging.

I was on a Skype call with an agent about a question she had. She also asked about how to install the Microsoft Outlook App on her phone, so I sent her the link to check out after a meeting she was attending immediately after our call. When she got back to her desk to check out the link, she wasn’t sure where to find it, because the Skype meeting had ended.

But she was able to access our conversation by going to the Conversation History folder in Outlook. The folder contains a complete history of your Skype conversations and missed calls and is handy when you need to find information discussed in a previous chat or call.

Click on the image below for details

 Sonja Fuchs, Web Technology Specialist, 701-231-6403

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Expired vs. Unpublished

In Ag CMS, you can expire an item by going to Edit>Dates and choosing the date to expire the item. Note, the item will disappear from your website, but will still display in a Google search.

If you do not want your item to be on your website or Google search results (such as an event that has already passed), you can unpublish the item in Ag CMS. Go to the item in Ag CMS and choose the Published button, which will allow you to “send back” or “retract”. You can choose either of those options to unpublish your item from your website and hide it from Google search.

Sonja Fuchs, Web Technology Specialist, 701-231-6403

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Event Calendars Help Market Programs and Avoid Conflicts

The public Ag Calendar and NDSU Event Calendar can help you market your programs and avoid internal conflicts.

To add events to the Ag Calendar, login to the Ag Info Center and navigate to the calendar. Click New Event in the left side bar. If your program consists of a series of meetings, you will need to enter each event separately.


To get your statewide or major campus event listed on the NDSU Event Calendar, send event details to Elizabeth Cronin.

Elizabeth Cronin, Administrative Assistant, 701-231-7881

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A Photo is Worth a Thousand Words

Nearly all of us carry a camera now since it's in our mobile devices, and most of us are getting better at remembering to take photos. Now let's focus on having those photos tell stories. Sometimes we have to shoot the obligatory photo of people lined up, but for websites, brochures, news releases and other uses, the photo should tell the story you're trying to communicate.

Aim for Action in Photos

You may be familiar with technical photo guidelines:

  • Rule of thirds
  • Leading lines
  • Depth of field
  • Framing
  • Cropping
  • Lighting

But to tell a story, also consider these guidelines:

  • Aim f
    Avoid Meeting Monotony in Photos
    or action: Are people doing something rather than just staring at the camera?
  • Focus on faces: Show people's expressions rather than their back sides.
  • Master meetings: Your story is not how many people are in the room, but instead what's happening. Zoom in to the speaker or activity and cut out the backs of a bunch of people.
  • Zoom and crop with your feet, not just the camera: Don't be shy. Move around to get up close and shoot from various angles.
  • Look for "extras:" Try to avoid distractions such as your shadow, a bright red exit sign or kids making goofy faces in photos.

Please send your "faculty and staff in action" photos to Ag Communication so we have them for Annual Highlights, social media, brochures, banners and other media.

, Ag Communication Director, 701-231-7875

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Several Backup Options Available

external hard driveThe last six months have revealed at least two situations of hard drive failure. In one instance, some data was recovered, but a lot of data had been corrupted and was unusable. No backup system was in place.

The second hard drive failure resulted in no data recovery at all, but an external hard drive had been in use and all of the data except a week’s worth was replaced.

It is very important to have a backup system that’s stored away from your computer. The time and effort you put into creating research data, developing educational programs and conducting business is so valuable that a single point of failure is a disaster

What are the options?

  • On campus, each faculty and staff members has 10GB on a network drive (U:) for personal use.
  • The RECs usually have servers with external backup devices.
  • Some county Extension offices have network drives that individuals can use.
  • Any office can use an external hard drive. A 1TB drive can cost less than $100. These drives can be configured with software to back up data on a schedule, such as once a week. Of course, the computer needs to be turned on for the backup to occur. External hard drives can be large or small in size. The small ones are powered by your USB ports, and the large ones have their own power adapter. Shield these drives from power outages and power surges.
  • Depending on the quantity of data to back up, flash drives can be considered. A 128GB USB drive costs around $30. With these devices, a copy-and-paste process is usually done.
  • OneDrive in your Office 365 account synchronizes the files on your computer with cloud storage automatically so they’re backed up, plus you can give others permission to review and edit content.

 Blair Johnson, IT Systems Specialist; ITS Help Desk, 701-231-8685

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