Agriculture Computer Support


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Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

Computer Information

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Printer Issues Caused By Windows Updates

What's happening?

Recent updates to Windows 10 have started to cause printer issues on some computers. This issue can prevent print jobs from completing and, in some cases, throw errors or even cause the program to crash and/or close.

How do I fix it?

Please use the following updates to fix printer issues on your Windows 10 computer.  These patches will require you to restart your computer. 
Please note that the files may have .msu extensions, but will still run like a standard .exe file when double clicked.

Win 10 Version OS Build Number Printer Patch
1909 KB4567512
1903 KB4567512
1809 17763.xxxx KB4567513
1803 17134.xxxx KB4567514
1709 16299.xxxx KB4567515
1703 15063.xxxx KB4567516
1607 14393.xxxx KB4567517

To find your Windows 10 version:

  1. Click the Start Button and then click on the settings (gear) icon
  2. In settings, select System > About

Near the bottom of the page you should see something like this.


If you are unable to find the Windows version, you can also try this method:

  • Right Click on the Start Button and select Run.
  • Type cmd.exe and press Enter
  • At the C:> prompt enter ver and press Enter.
  • You should now see the OS version (build) number  you can look up in the 2nd column above.



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