Agriculture Computer Support

Accessibility


Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Computer Equipment Requests

Please use our equipment request form to submit any computer equipment requests that are NOT a part of the twice-yearly Extension equipment orders or the county cost-share program.

Support Tools

File Troff document Instant Remote Support Tool
Also referred to as "the creepy eyeball" due to its unusual icon, the Instant Remote Support tool provides a way for Ag Comm techs to remotely connect to and assist with computer issues in our off-campus offices. To use the program, download the file and save to your computer. Then, when requested by the technician, run the program and provide them with the 6 digit numerical code that appears. They will take care of the rest.
File Technician Support Viewer
Viewer that allows the technicians to connect to someone running the Instant Remote Support tool (above). This tool is password protected to prevent unauthorized use.
File ECMAScript program Share Drive Repair (X:, S: and U:)
For use with on-campus, Windows 10 computers only. Allows you to re-connect to your shared drives (X:, S: and U:) if your computer mysteriously stops connecting to them. Download and save to your desktop. Anytime you restart and your drives don't show up, just double click on this file to reconnect to them. This only works while on campus.
File Replacement Status Tool
Run your computer’s inventory number through this tool to find out when it will come off support and be considered for replacement. PLEASE NOTE - you may receive a warning stating the publisher is unknown or unverified. Should you see this, you can safely ignore the warning and continue the installation for this program. (REVISED 11/15/2016)
File Disable SMB-1 - Malware Prevention
This program will disable SMB-1 file sharing on your computer to help protect it from some forms of malware. You will still be able to use file and print sharing on Windows 7 and Windows 10 computers.
Creative Commons License
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