Agriculture Computer Support

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Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

Computer Information

Search our computer records for support information on your computer.

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Outlook 2013 Email Issues

Due to a recent change to our email system, if you are running Outlook 2013, you may find it is no longer connecting.  If you are experiencing Outlook 2013 connections issues, we have a patch that you can download to help get you up and running again.  Once you've run the patch, restart Outlook.  You will be prompted to log in to your email and authenticate using DUO.  Once you've successfully connected, you won't be prompted again.

Recommended Steps

While the patch will help to get you up and running again, if you are using Outlook 2013, we strongly encourage you to consider upgrading your software to Office 2016 for Windows 7 computers or Office 2019 for Windows 10. 

On-campus computers should have the latest copy of Office available for their version of Windows in the Microsoft Software Center.

Off-campus computers may need to contact AgComm to request a copy of the Office installer.

Computers no longer supported by Ag Comm will need to have their departmental software contact request an installation disc with the latest office product from NDSU Software Licensing and install it themselves.

 

 

Filed under: IT News
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