Agriculture Computer Support

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Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Windows 7 End of Life

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

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Windows 7 Support Ending January 2020

In January of 2020, Microsoft will be ending all support for Windows 7.  This means that Microsoft will no longer provide patches, fixes or security updates for the operating system.  In order to ensure the systems we support continue to receive the latest fixes, patches and protection from malicious threats, Ag Comm Computer Services will be dropping all support for Windows 7 computers after January 1, 2020. 

Update:  The NDSU IT Division has announced that on January 14, 2020, they will begin blocking all Windows 7 computers from the campus network.

If you currently have a computer running Windows 7

For those still running Windows 7, the first thing you'll need to do is assess your current computer's age.  If you are running a computer purchased through Ag Comm, you can use our Replacement Status tool to help identify the age of your computer.  Most computer manufacturers also provide a webpage where you can enter your computer's serial number and receive both current warranty information as well as the original ship (purchase) date.  The warranty page for HP computers and the warranty page for Dell computers are the two most commonly used.

For computers meeting the Windows 10 eligibility requirements: 

On-Campus:  You can request to have your computer placed on a list to be re-imaged or upgraded with Windows 10. 

Off-Campus:  Contact Ag Comm to either arrange a time to send your computer to Fargo for service or to be placed on a list of computers to be updated at Fall Conference.

If it is not Windows 10 eligible, we strongly encourage you to consider purchasing a new baseline computer within the next year. For those with an Extension appointment, the Replacement Status tool will also help to determine if you are eligible for either the Extension Equipment Order Process or the County Cost-Share available next summer.

If you are unsure of the status of your computer or have questions about the upcoming support changes, please feel free to contact Ag Comm Computer Services for assistance at

 

Filed under: IT News
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