Agriculture Computer Support

Accessibility


Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Windows 7 End of Life

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

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Windows 10

 

Support Requirements

Due to various technical and support considerations, not all supported computers will be eligible to run Windows 10.  

Computer models that are eligible to run Windows 10 include:

  • HP EliteDesk 800 Desktops (all generations)
  • HP EliteBook 820 / 840 / 850 Notebooks (all generations)
  • HP X2 1011 / 1012 Hybrid Tablets
  • Other supported computers manufactured in 2015 or later

For computers that are not eligible for Windows 10, we will continue to provide full support for Windows 7 for the supported life of the computer.

 

Windows 10 Builds Currently Supported

Support for each Windows 10 build version is dependent on both the age of the build and its compatibility with our management software.  We will install or upgrade to the build we are currently deploying on a qualified and supported computer at no charge.

Windows 10 BuildWindows VersionBeing DeployedSupported
1607 10.0.14901 No No
1703 10.0.15063 No No
1709 10.0.16299 No No
1803 10.0.17134 No Yes
1809 10.0.17763 Yes Yes
1903 10.0.18282 Off-Campus Yes


Deployment Methods

On-Campus Computers
For supported computers located on-campus, we are currently deploying Windows 10 installations and updates over the network via our SCCM management tool. 

Off-Campus (County & REC) Computers
To upgrade computers to Windows 10, please contact the AgComm technicians to schedule a time to send your computer to us.  We are also able to install Windows 10 upgrades at fall conference.  If you plan to bring your computer to conference, please let one of the AgComm technicians know in advance so we can plan accordingly. 

All off-campus offices will receive Windows 10 updates as they are released via Microsoft Updates.

Unsupported Computers
Unsupported computers can either request an installation disc from NDSU Software Licensing or request a one-time network installation by ACCS at no charge.  Please note that ACCS does not support or provide any guarantee for unsupported installations.

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