Agriculture Computer Support

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Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

Computer Information

Search our computer records for support information on your computer.

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Blue Screen and Printing Issues

Due to issues with several Windows updates released this month, when attempting to print, some people may have started to experience either blue error screens (also known as a Blue Screen of Death or BSOD).  In other cases, people do not see a blue screen but have started having issues with their prints (missing images, formatting issues, color issues, etc...).

In both cases, there is a specific update to help resolve the issue.  To do so, you will first need to determine which version of Windows 10 you have and download the correct fix from Microsoft:

Determine Your Windows Version

  1. Click the Start button and select the settings (gear) icon in the start menu
    settings icon

  2. Click on the Update & Security option

  3. Locate and click on the OS build info link.  It should either be at the bottom of the screen or on the right, depending on your screen resolution.

  4. Locate the Windows Specifications and look for the version number.
    windows specifications

 

Download the Associated Update

Once you know your version, you'll need to download the correct update to address the issue you are having.  Here are links to the various fixes:

Blue Screen Fix

Printing Format Problems Fix (non-blue screen issues)

 

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