Agriculture Computer Support

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Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

Computer Information

Search our computer records for support information on your computer.

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ACCS Recommends Moving Files to Cloud Storage

Priority for New Computer Setups Goes to Those with Data Stored in the Cloud

Due to the CARES Act funding, Ag Communication Computer Services will ordering and setting up a very large number of computers this fall.  To maximize our effectiveness, we will now be giving priority to faculty and staff who have moved their data into the cloud and do not require data transfers. 

Cloud storage options, such as OneDrive and Google Drive, provide a data storage method that is constantly backed up and allows for data continuity in the event of a disaster, such as a virus outbreak or a building fire.

These options also are a convenient way to work. Since they can be accessed through a program on your computer or the web, your files are accessible to you anywhere you have an internet connection. This eliminates the risk of losing data during a data transfer and significantly reduces the amount of time needed for a computer setup.  They also helps you to be prepared for upcoming security requirements and changes that may make transferring and/or recovering data much more difficult and time consuming.

We strongly encourage everyone to move their data to one of our cloud options (OneDrive or Google Drive). We generally recommend OneDrive for it's built-in client, inclusion in the Office 365 Online suite and it's approval for storing both HIPAA and FERPA data.  However, OneDrive is limited to 1TB (1 Terrabyte) of data.  If you need more, Google Drive (aka Google Drive File Stream) is also a valid option.  Google Drive provides unlimited storage space but requires a separate client install and is not approved for HIPAA data. 

For more information on these options, please visit our Shared Drive page.

We will also be conducting two Zoom sessions on installing the desktop software, locating your files and where to move them to utilize the cloud storage.  The sessions will be available on August 6 at 10:00 AM and 3:00 PM.  For information on joining one of the sessions, please see the latest Let's Communicate.

 

 

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