Agriculture Computer Support

Accessibility


Need Help?

Please contact the NDSU Help Desk @ 701.231.8685 Option 1

Windows 7 End of Life

Computer Order Form

Please use our computer order form to request equipment that is NOT a part of the annual Extension equipment orders or the county cost-share program.

Software Request Form

Please use our software request form to place software orders ONLY if you do not have a departmental software contact.  You can find out who your software contact is via the NDSU Departmental Software Contact list.

Ag Communication Computer Services

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Windows 7 No Longer Supported

On Tuesday (Jan. 14), Microsoft support for Windows 7 ended.  We have completed our rollout of Windows 10 upgrades and are now working to resolve issues on a handful of computers that were having trouble reporting to our management system. 

NDSU ITS have decided to delay their plans to block all Windows 7 computers from the NDSU campus network by 1 week.  This provides one last opportunity for any remaining Windows 7 computers to upgrade before they are no longer able to access network services such as printers, share drives, email and the internet.

I have a Windows 7 computer that was not upgraded

During our rollout and notifications, it's possible that some computers may have been missed.  If your computer meets our support requirements but was not upgraded, please contact us at .  If you are unsure as to whether your computer meets our support requirements, please visit our page on determining computer support for more information on ways to find out.

How to manually upgrade computers no longer supported by Ag Comm

If your computer is no longer considered supported, you will need to work with your departmental software contact  to request a Windows 10 disc from NDSU Software licensing and manually upgrade your computer. 

 

 

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Outlook 2013 Email Issues

Due to a recent change to our email system, if you are running Outlook 2013, you may find it is no longer connecting.  If you are experiencing Outlook 2013 connections issues, we have a patch that you can download to help get you up and running again.  Once you've run the patch, restart Outlook.  You will be prompted to log in to your email and authenticate using DUO.  Once you've successfully connected, you won't be prompted again.

Recommended Steps

While the patch will help to get you up and running again, if you are using Outlook 2013, we strongly encourage you to consider upgrading your software to Office 2016 for Windows 7 computers or Office 2019 for Windows 10. 

On-campus computers should have the latest copy of Office available for their version of Windows in the Microsoft Software Center.

Off-campus computers may need to contact AgComm to request a copy of the Office installer.

Computers no longer supported by Ag Comm will need to have their departmental software contact request an installation disc with the latest office product from NDSU Software Licensing and install it themselves.

 

 

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Windows 10 Resources

If you are new to Windows 10, here are some materials that may help get you up and running:

Microsoft Quick Start Guides

 

 

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NDSU Holidays

Ag Comm Computer Services will be closed on the following holidays:

 

2019

January 1 - New Year's Day

January 21 - Martin Luther King Jr. Day

February 18 - President's Day

April 19 - Good Friday

May 27 - Memorial Day

July 4 - Independence Day

September 2 - Labor Day

November 11 - Veterans Day

November 28 - Thanksgiving Day

December 25 - Christmas Day

 

2020

January 1 - New Year's Day

January 20 - Martin Luther King Jr. Day

February 17 - President's Day

April 10 - Good Friday

May 25 - Memorial Day

July 3 - Independence Day

September 7 - Labor Day

November 11 - Veterans Day

November 26 - Thanksgiving Day

December 25 - Christmas Day

 

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About Us


Ag Communication Computer Services (ACCS) is the computer support group for NDSU Agriculture and Extension. We provide technical consulting, device management and IT support services, including hardware and software, for both on and off campus offices.

 

Staff



Hours

M-F  7:30 AM - 4:30 PM

ACCS is closed on University observed holidays.

 

Location

We're currently located in Morrill Hall, room 116.

Our shipping addresses are:

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Computing Resources @ NDSU

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Privacy Statement

The policy of the North Dakota State University Agriculture and University Extension is to respect the privacy of all users of information technology services. This electronic privacy statement is intended to inform the Agriculture and University Extension clients of Agriculture and University Extension information gathering and usage practices.

North Dakota University System Policy and Procedure, 1901.2, NDSU Policies and Procedures 158 and 710, and federal and state laws take precedence over this privacy statement.

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FFA Drive Tool

This tool will connect you to the temporary FFA Shared Drive where you can view and save your work.

application/x-msdos-program icon FFA Drive.exe — application/x-msdos-program, 173 KB (177152 bytes)

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