XP Service Pack 2
Installation | Installing | After Installation
Problems | Annoyances | Resources | Technicians
has finally released it's newest update for Windows XP, service
pack 2 (sp2). This update was designed to improve security
and keep computers safe from outside
influences. Security additions such as an improved firewall,
a pop-up blocker, and a security monitor have been added.
some links and information
on how it really stacks up, what you need to know before installing,
and what you need to know once it's on your computer.
- Check to
make sure you have Windows XP. Service Pack 2 will
not run on Windows 95/98/Me/2000. If you are unsure
which one you have, right click on "My Computer" and click on
properties. In the window that appears, you should find the system
information and operating system version.
- Visit Microsoft's
Support Center to familarize yourself with what
service pack 2 is
- If you are
using a brand name computer such as Dell, Gateway, Toshiba,
etc... Check with your manufacturer for additional information
you may need to know about your computer and sp2.
Click on your manufacturer (if listed) for more details: Dell,
Gateway, Toshiba, HP
the software on your computer to a list
of problematic software created by Microsoft and also to
a list of other known problems. If
you find any of your software is listed in either of these
areas, please contact computer support before continuing. If
you are using specialty or custom software, be sure to
consult with the vendor or technical contact for these applications
before beginning the installation.*
- Make sure
your computer is as clean as possible from spyware and viruses.
Update McAfee (or Norton for NDACo supported offices) and Spybot
S&D and run them to clean your system. Failing to clean
off viruses and spyware prior to installation can cause Service
Pack 2 to crash and damage Windows XP.
- Once you
are ready to install, be sure to clear your schedule. The update
process can take up to an hour or more. Once
you start the update process, do not cancel or restart your computer -
even if it appears that nothing is happening. Stopping in the
an update can cause severe problems with Windows that may require
a complete re-installation of Windows XP.
look carefully at the software list in the fourth bullet. If
you are currently using anything on this list, you will need
either your Ag Comm Computer Services (ACCS) or ND Association
of Counties (NDACo) technician BEFORE installing. Please
note that county offices receiving NDACo support may be running
(it is on the software list). If this is the case do NOT install
SP 2 until discussing it with your NDACo technician.
If you are using DOS based OR specialized software NOT in the
baseline, you will need to contact your software vendor about
potential problems upgrading to service pack 2. This includes
programs such as Youth Enrollment, FairCalc, ERS, Pesticide,
and any other software not specifically listed in the software
does not test or support software outside the baseline recommendations,
and does not recommend you upgrade your computer without first
visiting with your specialty software vendor(s) and/or support
Installing SP 2
several methods available to install SP2. If the methods below
do not work or do not apply to you, you can order
a free SP2 cd directly from Microsoft. Please note that these
CDs can take several weeks to arrive.
(Counties & REC's)
easiest way to install service pack 2 is by Windows Update. You
can reach it by clicking on the link below. If you have not visited
the update site in a while, before you install service pack 2,
you may be asked to install and update the Windows Update software.
Service pack 2 cannot be installed until this is done and your
computer has been restarted. Once the Windows Update software
has been updated and your computer restarted, visit this link
again and continue on to finish your installation of service
the S: drive and locate the "Service Packs" folder. Inside
there find a folder called WindowsXP and open it. The service
pack 2 update is located in a folder called WinXPSP2.
here for a direct link to the service pack
above link only works if your computer is currently connected
to the Ag shared (S:) drive.
On-Campus SUS Update Utility
is a utility used on the NDSU campus to help keep Windows computers
updated in a timely manner. SUS basically
sets up your computer to update automatically. However, instead
of downloading the updates from Microsoft, it downloads the exact
same files from a local NDSU controlled computer. SUS is NOT
required to install SP2.
your computer is currently configured with the NDUS SUS updater
software, all you need to do in order to update is leave your
computer on at night.
you're not sure if you have SUS installed, follow these steps
"My Computer" on your desktop and right click on it. A menu
will appear, select "Properties"
- A window
should appear. Click on the "Automatic Updates" tab
- You should
now see a screen that presents several options for downloading
such as: "Automatic", "download but let me choose", "notify
me", and "turn off automatic updates". If all of these options
are grayed out, SUS is installed.
alternate installation instructions, please visit the NDSU
ITS installation page.
service pack 2 has been installed, you may see some small but
significant changes in the way your computer operates. Some of
these changes include:
to these changes you may experience some difficulties at first.
This is especially true with file and print sharing. Once service
pack 2 has been installed, the firewall is turned on by default.
This will block others from accessing any shared files or printers
you may have on your computer. If this becomes a problem, the
easiest way to resolve the issue is to shut off the firewall.
may also wish to visit Microsoft for an informational
page on what to do after the installation of service pack 2.
Comm Computer Services recommends testing your programs after
the upgrade to make sure they are still working correctly. If
you are having difficulties, please contact the ACCS helpdesk.
You may also want to test connectivity with commonly used websites
including NDSU related sites such as PageCenter or the Ag intranet.
Some security changes made to Internet Explorer by the upgrade
need to be reduced or shut off in order for these sites to work
Problems and Concerns for Ag Computers
These issues may be of concern to anyone who is upgrading
to service pack 2
running NDACo anti-virus software may not have
a working task scheduler after the upgrade
- Wordperfect 11 may have problems updating after the service pack
may be some difficulties with Macromedia multimedia software
- Macromedia sp2 support center
have been reports of the autoupdater not working in McAfee 7.1
after upgrading - Resolution
have been some concerns about service
pack 2 and name-brand computers -> more
personal firewall can cause stability issues if not removed
have been several reports of people stopping the update before
this is finished. Once the update has started, DO NOT STOP
IT. Stopping it prematurely can cause severe damage to Windows.
have been reports of damaged installations due to viruses and
spyware. Be sure to update and run anti-virus and anti-spyware
programs before installing SP2!
Users May Find Annoying
issues are actually annoying security features of service pack
2 and are intentional. While most can be disabled, please note
that doing so will be reducing the security protections of service
with Internet Explorer now require you to click on an information
bar at the top of the browser before they can begin. [Resolution
- Warning! This reduces security protections]
- Installing software
that isn't Microsoft certified (this includes most programs)
pops up an annoying warning.
- Windows Firewall
is enabled by default after installation - this can cause problems
with websites and file/print sharing
Explorer settings after the upgrade can prevent some web pages
Service Pack 2 Resources and Articles
Resources For Technicians and Other Technical Personnel
resources are provided for technician use only. If incorrectly
used, these solutions may cause additional damage to your Windows
11/29/2004 3:24 PM